Previous 1 3 4 5 6 7 Next 101 Replies Latest reply: Mar 24, 2015 11:26 AM by rena98 Go to original post
  • Carrie On Level 1 (0 points)

    I had the same problem.  I just spoke with Apple Tech Support. Initially, we spent hours yesterday going through all sorts of manuevers to isolate the problem.  Today, an Apple technicial called from the CPU unit to followup. After speaking approx. 5 minutes, the technician shared with me that she had a similar problem--by changing the cable that connects to ipod and computer, it worked.


    I happen to have two ipod classics.  The cable I used yesterday in our trial efforts did not work whether pluged into hub or computer. Today, when the CPU unit called to followup, I changed cables, using the secondary ipod cable with APPLE LOGO on USB connection. IT WORKED!!!!! Device recognized; synced without pause. I must also say, that although the first cable/cord I tried using was included with the purchase of the ipod classic, it did not have the apple logo on the USB connect portion of the cable. I hope this will solve your problem -- so simple...Good Luck

  • parelius1 Level 1 (0 points)

    It worked... syncing in process and seems to be going smoothly (no sticking at #2)!  Thanks!!!

  • parelius1 Level 1 (0 points)

    It worked.! (Downloading the version provided in your link).  Syncing in process and seems to be going smoothly (no sticking at #2)!  Thanks!!!


    I used my original ipod cable which does not have an Apple logo on it.   

  • TeresainMiss Level 1 (0 points)

    I am having this problem as of updating today. I have used every cord I have that will connect my ipod to my computer. I even used my husband's iphone cord to see if it would work. It didn't. Itunes recognizes my ipod, goes through the five step process, but never downloads safe safari browsing...which is the only thing different from usual. The last step is looking for updates, then it closes without syncing anything.

  • Justinlm Level 1 (0 points)

    Mine doesn't shut down but it doesn't add anything recently added either. What is going on?????

  • ronfromshalimar Level 1 (0 points)

    Just solved this problem today after many hours....


    Right click iPod under devices

    Under options:

    Uncheck Manually Manage Music

    Click "Enable Disc Use"


    Problem solved, iPod Classic now syncing like before....


    One difference noticed:  it now asks you to eject Ipod before disconnecting, but not that big a deal...

  • Carrie On Level 1 (0 points)

    Sorry change of cords did not work. My search engine is Google Chrome - most current Version 25.0.1364.99.  Since I use Mac not PC, I do not have "right click" option as suggested by others. Make sure both your search engine (Safari, Firefox, etc.) and iTunes (along with cord which shows Apple logo on USB connection) are current/compatible version. I'm only guessing, but hopefully checking your search engine will solve the problem.

  • Justinlm Level 1 (0 points)

    Okay, I came across that right after I made my comment, But that didn't work entirely. What I had to do was restore my iPod and then it worked like a charm. So anyone else, try that.

  • surf4peace Level 1 (0 points)

    New version of iTunes seems to have corrected the problem of syncing....  Will update if I have any other issues. 

  • joestonline Level 1 (0 points)

    Nice one mate, it was proving a pain

  • jenna858 Level 1 (0 points)

    This is actually pretty easy. After you connect your Ipod, click on the icon with your Ipod in the upper right hand corner. You will then be on the summary page. I hit manually enter music, then clicked on the music button at the top towards the middle to the right of "summary". From there you Check "entire music library" and check "sync Music". It WILL actually update your entire IPOD! Hope this helps


    I am working on finishing a BA in Information Technology. This was all too easy

  • JenSinc701 Level 1 (0 points)

    I am having big issues with my itunes and ipod classic!! Half of my songs/artists dont show up in my library anymore, and any new songs i download wont sync to my ipod. Also, when I right click on my ipod icon once its connected, I cannot click on any of my music. What the heck is going on? Theres also a cloud icon next to some songs but not all of them. Someone please help!


    Also, I got a message saying that my ipod was corrupt and I may need to reset it in order to sync with itunes. But it also says Ill lose everything. Is this true??

  • Tobyharvey Level 1 (0 points)

    Hi did you get an answer to this? I've tried everything in all the posts apart from reset.


    What is going on, just purchased two albums but can't get them to sync to ipod classic.

  • dput62 Level 1 (0 points)

    I don't know you, but I love you... I just.spent a whole week trying to get my ipod classic to sync..I thought maybe there was something wrong with the cable port because I couldn't get my computer to even consistantly recognize it.  It wasn't even showing up under devices in my account.  I just did what you suggested and voila..<sigh>.  I'm so happy right now, you can't even imagine.  After a week of frustration, my ipod is syncing at this very moment...I'm wondering if it was a glitch with the iTunes update?  There sure are a lot of classic iPod owners having this same issue.


    My degree is not in technology, but I am sure thankful yours is! 


    Thanks for posting!

  • mailbri Level 1 (0 points)

    Nothing Works!  I got through to iYogi the other night and they said they could solve the prob, but for £70 (about a hundred bucks!)

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