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iTunes match is not syncing my playlist on iPhone 5

Hello All,

This is really frustrating. If I create a playlist on iphone and it shows immediately in itunes 11, however vice versa does not work. Inface when i turn off itunes match from iphone 5 and turn it back on, even the playlist i created from iphone does not show up. In other words itunes match has swalloed all my playlist and wont give it back to me. Its really frustrating trying to troubleshoot this issue. All the playlist I have in itunes now completely GONE and does not show up in my iphone. Please anyone with any suggestion help me get it back to my iphone.

Thanks

iPhone 4, iOS 5

Posted on Dec 13, 2012 8:55 AM

133 replies

Tiki!

Level 1

0 points

Dec 13, 2012 2:22 PM in response to brcrossman

I restored my iPad and Apple TV and absolutely no dice. I just wasted a bunch of time is all.

Dec 13, 2012 2:22 PM in response to brcrossman

Unfortunately nothing works at this point....

Yarik-Go

Level 1

0 points

Dec 13, 2012 2:31 PM in response to samdawg12

i am with apple support on a chat as i write this lines lets see if they can help with this....

Update:

The normal tech coud do nothing now i am with a senior one.... :-/

Message was edited by: Yarik-Go

Tiki!

Level 1

0 points

Dec 13, 2012 2:25 PM in response to Yarik-Go

I am resorting to manually syncing music. It's like I am back in the stone ages here. Hoping for some good news from Apple. Please let us know.

Dec 13, 2012 2:27 PM in response to Tiki!

Same here. Thanks for taking the initiative to chat with them.

Dec 13, 2012 2:30 PM in response to brcrossman

If it doesn't work I'm going to call them when I'm home from work.

Yarik-Go

Level 1

0 points

Dec 13, 2012 2:55 PM in response to samdawg12

so this is the answer i got and i qwute " i definitely can understand as this is happening to my iTunes Match as well right now.. " "

Our Engineers are working on this as we speak. They hope to have it up and running in the next 24 hours.

Tiki!

Level 1

0 points

Dec 13, 2012 3:18 PM in response to Yarik-Go

Thanks so much for giving them a call.

Dec 13, 2012 4:04 PM in response to samdawg12

I'm having the exact same problem. Restoring my iPhone didn't help.

Ferretbite

Level 4

1,586 points

Dec 13, 2012 4:08 PM in response to samdawg12

There seems to be a rather large sized bug on iTunes since the update that's messing up with both downloads and iTunes Match. At this point I think there's not much to do but wait as frustrating as it is.

Dec 13, 2012 4:10 PM in response to samdawg12

Im having the same type of Itunes Match problem with playlists not syncing between iphone, ipad and itunes. I created a playlist and added one song on iphone which synced to itunes but any songs that i added to that playlist from itunes wouldnt show on iphone or ipad. I turned off itunes match on ipad and turned it back on and now all my playlists cease to exist on my ipad, but they still show on the iphone and itunes. Not quite sure how to proceed from here.

DAphill

Level 1

0 points

Dec 13, 2012 4:17 PM in response to samdawg12

My playlist are also not loading on my iphone. Nothing seems to work, restoring didn't work, restarting itunes match on the computer and the phone. Just have to wait til Apple fixes it. I hate it!

Dec 13, 2012 4:27 PM in response to samdawg12

Update*

I resorted all of my devices, even iPhone 5 with iOS 6.1 beta 3. No luck. Just like the people above me, restoring was a waste of time.

Don't restore, save your sanity!!!!!

Dec 13, 2012 4:29 PM in response to samdawg12

Gizmodo just said they have a new iTunes out 11.1. Go and download it, hopefully it will work this time

Dec 13, 2012 5:16 PM in response to samdawg12

the new version is 11.0.1. It doesn't fix the playlist issue. It's a problem on my iPhone 5, wife's iPhone 4s, iPad 3 and iPad 1. Hopefully it's fixed soon. It seems like more of a backend issue then software within iTunes itself.

iTunes match is not syncing my playlist on iPhone 5