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iTunes match is not syncing my playlist on iPhone 5

82080 Views 127 Replies Latest reply: Mar 12, 2014 1:08 PM by helmut35 RSS
  • Mavis Haddlar Level 1 Level 1 (0 points)

    I have just bought Macbook Pro and am learning!  Problem with syncing my iPod touch.  It syncs (well, it says it does) but no music transferred and syncing only takes a couple of seconds so data is not being transferred. Before, with my Windows I only had to plug my iPod i and all tunes were transferred.  Now, after the brief syncing, there are no tunes in my iPlayer.

  • alassman Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 26, 2013 10:54 AM (in response to samdawg12)

    I finally fixed this bug with my itunes match and want to share it with everyone. I updated to iOS7 on my iPhone 4 and the playlists were all showing as empty or with only a few songs. Tried pretty much everything - hard resets and turning on/off itunes match. Finally I turned off iTunes Match on both the iTunes on my PC and also on the iPhone. Did a hard reset to the phone. Logged out of both (Apple user ID). Logged back in again. Connected the phone via the USB to the PC and then turned match on again inside iTunes on the PC. And then turned it on again on the iPhone. Bingo!! I can now see all my music again :-)))))))

  • storm_22 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 19, 2013 3:35 PM (in response to alassman)

    I did everything you (alassman) did above and I am still only getting half of the playlists filled.  The songs are there but not in the playlists.  I made sure all the playlists are music only.  Not suree what else to do.

  • Clameye Level 1 Level 1 (0 points)

    Same issues and have tried so many different things I can't recall what was done last. The latest was I downloaded an album and only 8 of 12 songs would download. Tried each again and told the PC wasn't authorized. Signed in as asked to authorize and PC was identified as already authorized,  still no songs. Added what I got to a couple of playlists and synced  the i5 and all of a sudden the iTunes overloaded the iPhone by 6 gig! And then the playlists changed the list to alphabetical and wanted to download 40 of 130 songs on both playlists on the iPhone 5. Next when I went to play a song the art and text was different than the music. Did a reset and still did this. So I decided to remove the playlists off of the iPhone 5 and rye sync and now the playlists are completely gone off of both! Sent apple a note and haven't heard back. I still have the correct play lists on my iPad. If I sync it to the PC will they show back up on the PC?

  • Lisaureus Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 28, 2013 10:15 PM (in response to alassman)

    This worked for me.  Thanks.

  • Mbakerreach Level 1 Level 1 (0 points)

    I don't know if this will help anyone... but I just got Apple TV. I could not figure out why my playlists on my macbook would not show up on Apple TV. Then, I made a "smart playlist" instead of just a playlist, and it synced almost immediately. I don't know if this is just a workaround or if some people can't get any playlists, even a smart playlist to work, but for me, this is good enough as I have tried everything else under the sun and back to fix this issue. This is the only work around I've found that works.



  • PizzaMan111 Level 1 Level 1 (0 points)

    Delete tracks with crossed out Cloud icon--instant fix for me.

  • helmut35 Level 1 Level 1 (0 points)



    everyone of us paid **** load of money for an apple gadget!!!! and one of the most basic functions - sync of music from iphone to itunes or vis-a-verse does simply not work!!!! waiting for ages and several updates, but Apple seems not to care at all about this!!!!

    Obviously, they earn too much money on their faulty stuff and customer satisfation seems to be something completely unknown to them.

    This is a non acceptable way of behaviour!!! I will go for Android with my business cell as well as with my private cell. And for my daughter's next birthday I will have an Android phone as well because Apple cares a s..t about customers.



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