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Help
iMac
What application are you using to send and receive emails? It would appear that you have an issue with your outgoing mail server.
What application are you using to send and receive emails? It would appear that you have an issue with your outgoing mail server.
Just the standard mac one not sure what its called
Are you trying to receive emails while using the "Safari" app or the "Mail" app? Which are you opening to check your emails? If it is the Mail app, the JMAbeshaus above was probably correct in that you need to open the "Mail" app>click on the word "Mail" in the upper left MenU Bar on the screen>click on Preferences>from here on out follow here:
In the past, you couldn't use Hotmail with the build-in Mail application in OS X (at least without third-party apps/plugins). But recently, POP3 access has become free for all Hotmail accounts, and you can now set up Hotmail in Mail; here's a little guide:
If everything was done correctly, you can now read and send Hotmail with the built-in Mail.app in OS X.
Did this work? Because I am having the problem, have done the above and it says 'cannot send message using the server smtp.live.com:my email address here" because it times out. I am totally comfused about how to fix it! Did you have this too?
No!! tried all that and all my mail says is off line???it starts out ok but wont send anything looks like i am going to have to phone them😕 lets hope they dont charge me😁
I wasn't sure who to contact to help! If you get an answer please share!
Just need to ring apple support I will do it when I have time and I will share the results. Unless anyone else can help
Ok so i phoned the support line cost me £30 we chanced lots of settings which none of them worked so after about 30-40 mins the adviser said to reboot the mac. this took several hours and still did not work!!!! BUT here we are 4 days later and its now working!!! whats that all about???? It still says hotmail offline but hay it works so i think i am in for a refund!!!!!!!!!🙂
Stu46, are you with BT? I am having the same problem and I think it is because of BT. Do you know how it just started working again or did it just randomly start working?
yes I am with BT. it is still working this morning.. the only other thing is when I rebooted I hard wired my mac and it is still wired??? I have always been able to send from my ipad and iphone which is strange...
Just FYI, I've had the same problem for months now. I have been accessing my hotmail via the web, but decided to try the OS X Mail app. I could get emails into the account with no problem but couldn't send. I read all the blog and support entries and have tried everything they recommended, like changing my computer name to one word, without success. Then last night, it just so happened that my broadband provider had to change out my wireless modem. As soon as he plugged in the new one, some emails that had been in my outbasket for a month went through instantly and all of a sudden my Mail, both incoming and outgoing now work. So I think people need to look at their router settings for the a solution to the problem.
im having the same problem
has worked for years now both my partner and i are having the same problem - cant send- with each of our macs,
have tried everything - checking settings, reinstalling accounts, updating software, changing computer names............
- its not a router problem as all our iphones and ipads are working fine - just the macs
genius bar next stage
Hi are you on bt Internet?? I could still send from my iPad and iPhone but not the mac. I have done everything you have. Mine works sometimes now. Come on apple bt we need answers!!
yep on bt internet.
have tried everything, i think its an apple software issue.
I am on BT and have exactly the same problem. As I am brand new to Mac I took my Mac Book Pro into the Apple shop and explained what was happening. As soon as I loaded up in the shop the Hotmail 'offline' went "online" and the email was sent. I think it is something to do with BT but what I haven't a clue. If anyone finds out let me know or I might have to get the old PC out of storage!!!
I can't send hotmail emails from my mac but I can receive them
