Unable to install iTunes 11.0.1

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Level 2

409 points

Unable to install iTunes 11.0.1

Hi, I have iTunes 11 installed on my Mac, however I am unable to install 11.0.1, via Software update or the stand alone installer. Each method presents me with an error from softeare update or a simple "The installation failed" dialoge window in the stand alone installer. I've repaired permissions, restarted, shutdown the iMac, even downloaded them several times. I tried to remove iTunes 11 from the applications folder with no luck as the OS requires the app to be in place. any ideas?

TIA

David Gatt

Posted on Dec 14, 2012 12:05 AM

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Answer 1

Dec 14, 2012 12:09 AM in response to GATTMAN

My update came to me via the App Store (Software update), Is that still showing updates available ie an OSX update with itunes in it?

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Answer 2

GATTMAN Author

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409 points

Dec 14, 2012 12:12 AM in response to Steve Taylor1

Not after the error. However if I referesh the page the update is there again. The error I'm getting is (103)

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Answer 3

GATTMAN Author

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409 points

Dec 14, 2012 12:14 AM in response to GATTMAN

Sorry Yes It's visable in the App Store as is portrayed in the image above.

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Answer 4

Dec 14, 2012 12:15 AM in response to GATTMAN

Found this comment don't know if it applies to your circumstance

HT1338 Error 103 App Store Update…: Apple Support Communities. Thank you Derek for the answer. This is something that I am sure that Apple will fix. I had the same problem, which may arise from having multiple “stacked” updates available—Mountain Lion 10.8.1, iMovie, and iPhoto. This resolved it for me

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Answer 5

GATTMAN Author

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409 points

Dec 14, 2012 12:16 AM in response to GATTMAN

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Answer 6

GATTMAN Author

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409 points

Dec 14, 2012 12:18 AM in response to GATTMAN

Well I only have the one update and that's iTunes 11.0.1. I'll try agan later, Thanks for your help Steve

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Answer 7

Dec 14, 2012 12:23 AM in response to GATTMAN

I did not see the dmg, just downloaded and installed. Had to close itunes first. I just downloaded from the appstore. Do you think you are downloading the whole program not just the update. My download was about 200mb in size. How does that compare

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Answer 8

GATTMAN Author

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409 points

Dec 14, 2012 12:51 AM in response to Steve Taylor1

Yes they'r round the 200 mb size. They both start to install validate and all but stop with the above posted warnings

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Answer 9

Dec 14, 2012 1:02 AM in response to GATTMAN

Hi Gattman, I just downloaded the 11.0.1 update from the Support pages. Yes it downloaded as a dmg file. Closed iTunes, Opened it double clicked on the Install iTunes and it worked flawlessly installing over my 11.0.1.

Do you think your download may have been corrupted? As it is small maybe you could delete the dmg from your downloads and redownload from Apple Support pages?

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Answer 10

GATTMAN Author

Level 2

409 points

Dec 14, 2012 2:04 AM in response to Steve Taylor1

Naa tried this. I've downloaded it three times now and still no joy 😢

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Answer 11

Dec 14, 2012 2:07 AM in response to GATTMAN

Sorry mate, maybe someone else can help

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Answer 12

GATTMAN Author

Level 2

409 points

Dec 14, 2012 2:08 AM in response to Steve Taylor1

No worries mate, she'll be sweet.

thanks

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Answer 13

Dec 14, 2012 6:27 PM in response to GATTMAN

Mate you get this sorted? Having the same problems trying to update via the app store

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Answer 14

GATTMAN Author

Level 2

409 points

Dec 14, 2012 6:34 PM in response to polskaus90

Not yet. I've given up for now. Sick to death of the crap software that apple is putting out of late. They need to get themselves sorted out big time.

I found a few threads regarding error 103 but they were no help. There was another update this morning that went fine. I can't even delete the iTunes app and reinstall it. Now it's a vital part of OS X. DUMB DUMB DUMB.

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Answer 15

Dec 14, 2012 6:48 PM in response to GATTMAN

Yeah as have I buddy - it is extremely frustrating. Strangely enough having trouble downloading/installing stuff on the iPad too. Hopefully it will be sorted very soon.

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