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Can't add a printer - Mac says "No print queue"

Grateful for efforts so far! when I try to add my Canon MG5320, system tells me "No print queue"

what does that mean and how can I correct that?

Posted on Dec 16, 2012 8:02 AM

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7 replies

Dec 17, 2012 7:36 AM in response to judiefromwinchester

How to add a printer

Before adding a printer to your Mac, check the following:

  • Run Software Update to check for the latest third-party printer software. This also updates the database your Mac uses to determine available printer software.
  • Make sure the printer is powered on, has paper, and doesn't have any issues such as a paper jam, low ink, or alerts displayed on its control panel.
  • If the printer is a wireless capable printer and it is connecting to a wireless network, make sure it is properly connected to the wireless network first. The printer may have to be connected to the Mac initially via USB. SeeHow to connect a wireless-capable printer to your AirPort network for details.
  • Adding, managing, or removing print queues and software may require an administrator account name and password--make sure you know one for the Mac. Note: Any applications that are open before adding a printer will need to be quit and re-opened, in order to see all the features of the new printer.

Add a USB printer

Simply connect the USB printer to the Mac, and a print queue will be automatically created for it. If the Mac already has current software for the printer, the print queue is created for you in the background.

Note: If software is needed, OS X Lion will automatically prompt you.

If prompted, simply follow the onscreen software install instructions to complete the process.

Can't add a printer - Mac says "No print queue"

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