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iPod Shuffle not recognized

Just got a brand-new iPod Shuffle (fourth generation, late 2012). Loaded iTunes first (version 11) and then plugged in the Shuffle.


iTunes does not recognize the Shuffle.


Going to File >Devices does not show anything even though the Shuffle is currently plugged into the USB (2.0) port.


Please help!

iPod shuffle (4th generation late 2012), Windows 7

Posted on Dec 19, 2012 9:42 PM

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Posted on Dec 19, 2012 10:42 PM

Found answer here (the iPod connection is a little tricky):


http://support.apple.com/kb/TS3572

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iPod Shuffle not recognized

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