Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

What is it talking apple so long to create an update for the whine issue?

I think it is pretty ridiculous that the only update apple has released that effects the whine issue, only makes it worse. Even worse is that users over here have managed to detect and resolve the issue before apple has managed to do so. So come on apple, what's taking so long? It's amazing how badly this situation is being handled.

MacBook Pro (2.0GHZ duo), Mac OS X (10.4.4)

Posted on Apr 28, 2006 3:23 AM

Reply
51 replies

May 1, 2006 7:37 AM in response to Randall Schulz

in no way do i support windows. but just a thought. if windows has inferior power management then why does the system run "better" (better meaning no whine)? Just a question.
and wouldnt it prove that the whine IS a software problem if there isnt a whine under windows because the only thing changing IS the software (from OS X to windows)? So then how could it be a hardware problem if no hardware is changing in that case? (that question isnt questioning you, its from other posters oppinoins)

those are just a couple of thoughts. now please dont think im starting an arguement here lol. im just curious about learning more. (and im also bored at work haha)

May 2, 2006 9:31 AM in response to jjk488

I placed an order for the 2.0Ghz MBP on April 7th. The first machine I received was DOA. I finally received a replacement on April 25th. While the second machine was not DOA it did exhibit many of the issues of the first including excessive heat and buzzing.

The first machine I received was a W8614 and the second was a W8616. Build Week 14 and 16 respectively.

These were both CTO orders with 7200 rpm drives. I am extremely disappointed with the problems the machines have exhibited despite their excellent performance.

The upside of all this is that Apple customer service has been a dream to deal with. The 1st machine was declared DOA and a replacement was setup. I held on to the second machine for a week (which is today) and finally called Apple. They did not even mention a restocking fee but immediately said that a return label would be sent out a full credit would be issued.

The ease of returning this CTO machine was pleasing but also got me wondering. Apple has usually been very strict about their CTO return policy. Usually choosing to repair the machine instead. To me this only indicates that their is an endemic problem with the MBP hardware.

The down side to all of this is that I will be without a computer. I sold my Thinkpad T40 and my Dell desktop to switch to Apple. Although I do not regret getting rid of my other machines I am now in limbo. The only thing that I can do is place a new order and pray that there is no problem. At least by placing a new order I will be back to square one. I have a full backup.

Any thoughts from the community as to what I should do.

May 2, 2006 10:04 AM in response to kkapoor

My story on this is long, but I'll try to trim it as much as possibly. Basically, had a TiBook still under AppleCare. It died. Sent to Apple and waited 6 weeks for parts to arrive (they didn't.) Situation escalated, they sent me an MBP (W8616) which exhibited whine and fairly high temps. The rep I worked with at Apple confirmed that this is an issue and agreed to send me a new unit. It will be shipping today or tomorrow.

To be honest, I only notice it if I am in a quiet room. I can see how many may have the whine and not notice it. I wasn't even asking for a replacement when I brought it up to the rep at Apple. I mentioned it and pasted in some URLs with discussion about it. She immediately e-mailed and told me to send this one in, and that the problem would be taken care of with a new unit. Maybe she knew something I didn't. I'll keep the board posted.

May 2, 2006 11:28 AM in response to Nick A

That is simple not true. Steve stood in front of the developers conference over 6 months before the commercial release of apple on intels with OS X running on his intel machines. ISP have had certainly tiger and maybe jaguar running on intel for a long time. Apple caims to have built OS X twice, once for PPC and once for x86. I know all about the reality distortion field but surely he wouldn't have the gall to stand up there and lie in such a fashion ?

May 4, 2006 2:35 PM in response to jjk488

My macbook pro does not whine consistently. The volume varies and can just abruptly start after being silent. It also does it in Windows XP. I spoke to Apple tech support on this twice - unfortunately I need to get some work done on the macbook before I part with it.

But the whine is too loud. It irritates me intensely to the point that I have to stop using it sometimes - 90% of my macbook usage is coding in a silent environment.

Anyway, the person I spoke to this week said he didn't know about it and would have to "check to see if there was an issue" with the macbooks - hmm! After going through rebooting with different keys held down and the noise still there he did offer to have it taken in to be looked at, I said I might pop it in to the apple store in london for them to have a look at, but would ring him back otherwise.

The Apple support guy was nice and helpful despite "not knowing" about this issue and did offer to have it taken in, so call them, walk through your issue, be nice and see what happens - remember we might have different issues! Apple are generally a nice fluffy company erm, really and did fix my powerbook whitespots last time around.

What is it talking apple so long to create an update for the whine issue?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.