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Iphone 5 and IOS 6.0.2 is draining my battery! (new thread)

Well, apparently Apple doesn't want us to talk about this -- They locked the previous forum I had created after 217 posts and 16k views?


I'll assume there is some other Apple Forums rule that I don't know about that would cause them to do that instead of trying to stifle the reporting of this problem? It was clearly generating many posts that show a correlation between IOS6.0.2 and battery issues.


To summarize... I was having significant WiFi issues on all my apple products (several Iphone 4's and and Ipad2) with 6.0.1 - all the same issues that have been reported on these forums thousands of times. I was excited to see 6.0.2, hoping it would correct the wifi issues for my iPhone5, at least. Unfortunately, not only did it NOT correct my wifi issues, but now my battery is draining about 5x compared to before. I can barely get through a day of batterly life with minimal usage whereas before 6.0.2 I was easily able to go 2+ days.


An apple representative called me today (actually he tried very hard to call me for several days.) I was appreciative of the reachout (saw my other post) and was hopeful they would be willing to help me. The guys was very nice, but it truly felt like he was reading a script and was more interested in getting information from me. The only advice he ad for me was to back up my phone and then reset it to factory settings (like new) without using any of my previous apps, mail, etc. He wanted me to do this "for a day or two" to test it and see if the problem persists. Then, if the problem is gone, we can work together to restore apps/settings one-by-one until we find why the problem is there. In other words, they have no idea what is causing this problem, and they want to use my time to help them figure it out.


Ironically, I was able to watch my battery indicator drop several percentage points while I was on the phone with him for about 20 minutes.


When he asked if I would do the restore and/or load profile software on my iphone to track my usage, I said no. I shared with him I'm simply out of time and energy -- I have logged over 40 hours trying to debug these wifi issues (I'm somewhat tech savvy and figured I could just plow my way through to a solution with my router/security settings.) When I realized that these issues are all IOS driven, and now the battery issues, I find I've had enough.


Maybe I'll go return this Iphone5 and ask for a replacement. However, I'm also seeing other posts saying that did not solve their problems.


We are talking about wifi and battery life. This is not new technology.


If IOS 6.1 doesn't correct these issues, it's probably time to buy an Android.


Please keep posting things directly relevant to BATTERY issues with iPhone5 so that this thread can stay on task and bring to light the correlation between 6.0.2 and the battery. Maybe Apple will care about their loyal customers, acknowledge the issue, and let us know how much longer we should wait for 6.1 to fix the issue before it's too late and they start losing their fan base. No information from Apple is only exasperating the problem.

iPhone 5, iOS 6, IOS 6.0.2

Posted on Dec 26, 2012 1:14 PM

Reply
41 replies

Jan 12, 2013 9:52 PM in response to atdguy

I also just bought the iphone 5 couple of weeks back. I upgraded to 6.0.2 because i was having wi-fi issues like so many others. i tried the solutions offered by other community members such as advancing the date, changin the subnet mask etc but nothing seemed to work. SO finally i upgraded to 6.0.2 but it has not fixed any issue besides this new issue of very significant battery drain. Last night i slept with 90% charge in the battery. I was down to 55% in the morining without using the phone. It is such a shame that apple cannot fix basic issues such as these. Other issues with my iphone 5 on ios6.0.2 are that i cannot connect to itunes at all throug app store, itunes, passbook or any other app. so effectively my expensive smartphone is not so smart at all. Also i cannot connect to certain applications such as facebook over the wi-fi. am eagerly waiting for the next update. hopefully these issues will be fixed in that. any idea when the next update is coming?

Jan 15, 2013 2:22 AM in response to atdguy

I bought my iphone 5 in early December and it was running perfectly on ios 6.0.1 with fantastic battery life.

After updating to ios 6.0.2 my iphone can hardly run for 5 hours with minimal use (very light web browsing) before being almost completely dead.

I've tried all the above suggestions (resetting, restoring, turning off almost every feature) however this is clearly 100% an ios problem as the phone was perfect before the update.


I am beyond frustrated and angry at the lack of even the most basic acknowledgement on Apples part, this is clearly a widespread problem (from the numerous posts and threads like this one) even a basic google search of the issue comes up with many sites talking about the issue and yet there hasn't been a single response from Apple. I have yet to see even a single official acknowledgement of the problem.


I Understand that these kinds of things happen however to leave us in the dark and not even mention whether ios 6.1 will address this issue is deplorable and shows a huge disregard for their customers.

Jan 17, 2013 5:27 AM in response to atdguy

I am having the exact same issue with battery drain directly related to the IOS 6.0.2. I did not have this problem prior to updating the software. I called Apple tech support, they tried sending me something over the air to see what is going on...that didn't work. Apple tech support told me to bring in my phone to an Apple store for diagnostics/repair. I kindly told the person on the phone that I am not accepting a repair on a 18 day old phone and I want a brand new one. My phone battery dropped 6% during my 15 min conversation with the Apple support tech...and I was not calling from my iPhone and everything was turned off.


After updating to 6.0.2 the phone would last 4 hours with minimal usage until its totally dead. That is with wifi off, siri off, icloud off, bluetooth off and brightness all the way down.


After being given the run around from Apple...I had enough. My brand new iPhone 5 that I paid $750+ was a total brick and I am 100% sure the update to 6.0.2 caused my problem as I was not experiencing this problem prior to updating. Sending an 18 day old phone for repairs and or giving me a refurbished one is totally unacceptable for a device this expensive.


After all this hassle from Apple, I sold my iPhone 5 and now I own a Galaxy Note II and I am never looking back!

Jan 30, 2013 12:47 PM in response to Nathan Goldshlag

With 6.1 I am at 79% with 3 hours 3 minutes usage, 7 hours 47 minutes standby. I have an iPhone 5 on Verizon, location services on, wifi on, bluetooth on, ask to join networks off (under wifi). I did a hard reset after the update - hold both buttons down until the apple appears. So I do not believe there is a battery drain problem with 6.1.

Iphone 5 and IOS 6.0.2 is draining my battery! (new thread)

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