I'm suddenly unable to get the "Buy" button to work for any purchase I want to make from the iTunes Store. It was working fine about 3-4 weeks ago when I purchased some music, but now when I click on "Buy" next to a song, it just does nothing. I've tried this for numerous songs by various artists, and it doesn't work for any of them. Any suggestions?
iPod nano
We are having the same issue. Response from Support:
"Please bear with me while I send your issue for investigation. You can contact us after a few weeks.
With that being said, I would just suggest you to uninstall and reinstall your iTunes on your Mac. If your using Windows, just reinstall it. Visit this site to download the new iTunes:
http://www.apple.com/itunes/download
If you have questions regarding this matter, please let me know. I'll be more than glad to help you out.
Have a great day and Happy New Year!"
Well, our OS is just one version lower than the requirements, so we can't download it, and also are fearful we would lose our library, anyway.
Glad to hear it is not just us, and appears to be an Apple issue. Will continue to pursue a solution. Let us know if you find out anything else.
Thanks,
dakksk
Same here... Apple, get on your game and fix this problem ASAP. You're losing out on sales.
I have had this problem since 12/26/12, even before I redeemed my gift card. So frustrating!
https://discussions.apple.com/thread/4603150
https://discussions.apple.com/thread/4659719
https://discussions.apple.com/thread/4652673?start=0&tstart=0
Lots of people are having this problem; it seems to be endemic across Mac Users. I think 12/26/12 is when some sort of disastrous iTunes programming change was made. Ironically, I was fine when I was using Leopard (10.5.8)--the temporary upgrade to Snow Leopard's initial system (straight off the install disc) a couple of days ago killed the Buy Button… until I checked "Software Update" (on the Apple Menu), it found a free upgrade to 10.6.8, and the problem's gone. Check Software Update to see what kind of system upgrade you can install for free, and that may well fix it. I think it's a new iTunes issue with older systems, but if you do whatever free upgrade Apple has for you, it might well work.
Clicking "Buy" button no longer works to purchase a song
