Issue importing .abbu backup and syncing to iCloud
Here's the issue:
I accidently deleted some information I needed in my address book. I thought everything would be okay because I could just import the backup .abbu file I recently exported. I tried to import the .abbu file and it looked okay for about 3 seconds. Then, all of my conacts disappeared! I scowered the internet and found other people have had similar issues.
I struggled to find a way to fix this or at least find a workaround. Needless to say, I did find a workaround, but it's very time consuming. I'm posting on this board to see if anyone knows what the real issue is here. I have already conacted apple support and they basically gave me the same workaround I came up with. They weren't able to provide me with a straight answer.
Here's my workaround for people having issues with importing their .abbu backup:
1. Disconnect from the internet to prevent icloud from trying to sync.
2. Import your backup .abbu file (which will import perfectly)
2. You have to drag and drop all of your groups individually onto your desktop to export them in the vcard format.
3. Once you do this, delete all of the contacts in your address book
4. Then, create a new group and name it after one of your old groups you exported into a vcard.
5. Drag and drop the appropriate vcard file into the group. Do this for all of the remaining groups.
6. Connect to the internet and everything will sync again.
This is a very tedious process since I have about 20 groups. The SENIOR apple support guy basically told me this is how I should backup my address book and not to delete large amounts of contacts if I didn't want them restored easily. This solution makes no sense to me.
My question is this: What's the point of backing up an .abbu file if it can't import it back in and have it sync to iCloud with all of my groups? I thought that was the way it was supposed to work.
If anyone can shed some light on this, it would be most appreciated.
iMac, Mac OS X (10.7.4)