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Nkangal Author

Level 1

11 points

Unable to use FaceTime and iMessage with my apple ID

I am currently experiencing an issue with my iPad (2nd generation) and iPhone 4S where the apple ID no longer works on the FaceTime and iMessage apps. It worked previously. However I turned off the apps and when I turned it back on try to setup it the apps using my apple ID it does not work anymore. My password is accurate but it keeps telling me that the password is incorrect for my apple ID (which is an email address)

Thanks for any assistance

NNK

Posted on Dec 30, 2012 5:11 AM

25 replies

jean1234

Level 1

6 points

May 25, 2013 10:15 AM in response to jean1234

Forgot to say its iPad 4 I have also re installed still won't let me login thanks in advance

Regards Jean

jean1234

Level 1

6 points

Jun 1, 2013 5:14 AM in response to Nkangal

its iPad 4 I have also re installed still won't let me login at my emali address

I have tried everything to get FaceTime to work can you please help

Regards jean

Jun 3, 2013 5:27 AM in response to jean1234

Try changing your time zone!

Jun 9, 2013 11:50 AM in response to El_jaay

Can you use face time on IPAD using WIFI in Trinidad?

Sep 15, 2013 2:12 PM in response to Nkangal

My mom met the same problem in China. Network is fine. I will try several methods collected from here and there:

1) Setting > General > Date & Time, Automatically on

2) Log in Apple ID to update info

3) Set DNS of all apple device to 8.8.8.8

I will come back to report whether these methods work or not.

Jan 6, 2014 7:36 AM in response to Nkangal

i had the same problem on my ipodtouch 5th generation ios 7.0.4 latest version yet. i managed to fx mine by turning my blackberry in to a mobile hotspot and logging on to that wifi through my ipod. i then went to log in to imessage and facetime, were as previously it would keep asking for my password and never log in, it logged in. i also tried logging in to cloud where i had had problems logging in to. i then logged back on to my normal wifi and everything is working fine now. hope this helps.

Joss1985

Level 1

0 points

Jan 21, 2014 1:36 AM in response to Nkangal

Hi All

I have had my Apple account for a year now and have managed to download apps without a problem.

I have just downloaded iMessage in order to chat to loved ones overseas and unfortunately it is not accepting my password. I have reset the password and can obviously login to the Apple site however trying to complete the installation to iMessage is still an impossibility.

Help....please:-)😕

Jul 24, 2014 3:21 PM in response to Nkangal

hello, I'm having a similar problem. For some reason iMessage and FaceTime seem to not work, and iMessage worked previously, but I didn't try FaceTime yet. (dads old ipad and a new apple ID created by me) Anyways, I can't send messages or FaceTime anybody, even though both are turned on and apple ID are signed in. I can't receive either. If anyone tries to message me, it says I'm unavailable. The ipad is ipad 2nd generation and its running IOS 6.1.2 i think. Please help.

Jul 24, 2014 6:35 PM in response to SupDawgI'mATextpert

SupDawgI'mATextpert wrote:

hello, I'm having a similar problem. For some reason iMessage and FaceTime seem to not work, and iMessage worked previously, but I didn't try FaceTime yet. (dads old ipad and a new apple ID created by me) Anyways, I can't send messages or FaceTime anybody, even though both are turned on and apple ID are signed in. I can't receive either. If anyone tries to message me, it says I'm unavailable. The ipad is ipad 2nd generation and its running IOS 6.1.2 i think. Please help.

You tagged onto an older post. If you want an answer to your specific question, you need to create a new post. By creating a new post, you will receive emails when helpers post responses.

 Cheers, Tom 😉

Feb 23, 2015 9:07 AM in response to Nkangal

I Cannot login to immesage an d facetime i keep on getting incorrect pw! I already change my passowrd but still the same. ung iphobe 5 and using the current Ios. I need help please

Unable to use FaceTime and iMessage with my apple ID