INVIDIO

Q: My new iMac with FCPX crashes when rendering complex templates and crashes when exporting with Motion 5

My new iMac with FCPX crashes when rendering complex templates and crashes when exporting with Motion 5

 

 

Using Motion 5.0.6 and Final Cut Pro X 10.0.7 on New iMac (December 2012)  Mountain Lion,

Intel Core i7 quad-core a 3,4GHz, Turbo Boost fino a 3,9GHz

32GB di SDRAM DDR3 a 1600MHz - 4 x 8GB

Fusion Drive da 3TB

NVIDIA GeForce GTX 680MX 2GB GDDR5

During the rendering of complex FCPX mac crashes and I have to force a restart.

I also happens when I try to export movies with Motion 5.

Does anyone have the same problem with my new iMac?

iMac, OS X Mountain Lion (10.8.2)

Posted on Jan 1, 2013 2:20 AM

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Q: My new iMac with FCPX crashes when rendering complex templates and crashes when exporting with Motion 5

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  • Helpful answers

  • by Linc Davis,Solvedanswer

    Linc Davis Linc Davis Jan 1, 2013 10:14 AM in response to INVIDIO
    Level 10 (208,037 points)
    Applications
    Jan 1, 2013 10:14 AM in response to INVIDIO

    Do you mean the application crashes, or you get a kernel panic?

  • by INVIDIO,

    INVIDIO INVIDIO Jan 1, 2013 11:13 AM in response to INVIDIO
    Level 1 (0 points)
    Jan 1, 2013 11:13 AM in response to INVIDIO

    Hangs around and I can only restart the Mac

  • by Linc Davis,

    Linc Davis Linc Davis Jan 1, 2013 12:04 PM in response to INVIDIO
    Level 10 (208,037 points)
    Applications
    Jan 1, 2013 12:04 PM in response to INVIDIO

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    In the Console window, look under DIAGNOSTIC AND USAGE INFORMATION for crash or panic reports. A crash report has a name ending in ".crash" and a panic report has a name ending in ".panic" Select the most recent report from each subcategory and post the entire contents — the text, please, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

     

    Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • by Steve Toronto,

    Steve Toronto Steve Toronto Jan 2, 2013 8:13 AM in response to Linc Davis
    Level 1 (0 points)
    Jan 2, 2013 8:13 AM in response to Linc Davis

    I have been having the same issue with my late 2012 iMac 27. FCPX and Motion 5 both freeze randomly, usually within a couple of minutes of use. Spinning beach ball, mouse frozen and the only option is to power down and restart. Adding titles in the inspector is a sure way to bring on the problem, or trying to render out is another. I am running the latest versions of FCPX, Motion 5 and Mountain Lion. I migrated everything over from my old 2008 iMac 24. Ironically both apps work fine on the old machine, albeit slowly, but with no freezing.

  • by Steve Toronto,

    Steve Toronto Steve Toronto Jan 2, 2013 9:43 AM in response to Linc Davis
    Level 1 (0 points)
    Jan 2, 2013 9:43 AM in response to Linc Davis

    See below the only Panic report present in Console.

     

    2013-01-01 7:22:39.834 PM DumpPanic[72]: com.apple.message.domain: com.apple.crashreporter.reporter_verify

    com.apple.message.step1: CAB6863A54FF3985ACBE4E1A23935240

    com.apple.message.step2: 5DB89DAFCEEB80DA6C58F28C7028E5D1

    com.apple.message.step3: 0E57E200-52CF-407E-8AC1-CAD276CE83AD

    com.apple.message.step4: 0C3669C1-5E5D-4369-94C9-22346EA16FF5

  • by Tom Wolsky,

    Tom Wolsky Tom Wolsky Jan 2, 2013 9:56 AM in response to Steve Toronto
    Level 10 (118,438 points)
    Apple TV
    Jan 2, 2013 9:56 AM in response to Steve Toronto

    You don't get an on screen crash report when the application crashes?

     

    Try Crash Analyzer from Digital Rebellion on the whole crash report.

  • by INVIDIO,

    INVIDIO INVIDIO Jan 2, 2013 10:56 AM in response to Linc Davis
    Level 1 (0 points)
    Jan 2, 2013 10:56 AM in response to Linc Davis

    Ciao Linc

    I do not know if you can help.

    but I believe that by latching the mac does not record any error messages

     

    Luigi

     

     

    02/01/13 19:21:07,482 sandboxd[240]: ([258]) com.apple.qtkits(258) deny file-write-create /Library/Frameworks/AEProfiling.framework

    02/01/13 19:21:10,870 mdwrite[264]: [ERROR] [0.000s] com.apple. UBItemStatusNotification.c:805 _do_UBItemStatusNotificationRegisterURLs() can't find realpath for "/Users/INVIDIO/Library/Mobile Documents/com~apple~system~spotlight/mdlabels", was blocked at "/Users/INVIDIO/Library/Mobile Documents": 2 (No such file or directory)

    02/01/13 19:21:10,870 mdwrite[264]: [ERROR] [0.001s] com.apple. UBItemStatusNotification.c:805 _do_UBItemStatusNotificationRegisterURLs() can't find realpath for "/Users/INVIDIO/Library/Mobile Documents/com~apple~system~spotlight/mdlabels", was blocked at "/Users/INVIDIO/Library/Mobile Documents": 2 (No such file or directory)

  • by INVIDIO,

    INVIDIO INVIDIO Jan 2, 2013 11:05 AM in response to Steve Toronto
    Level 1 (0 points)
    Jan 2, 2013 11:05 AM in response to Steve Toronto

    The problem occurs in FCPX when rendering some templates Motion VFX, this:

    http://www.motionvfx.com/store,project_727,p1258.html

     

    Same freezing problem of motion during export.

    I use the other Mac but not with Mountain Line, all ok

     

    Ciao Luigi

  • by Linc Davis,

    Linc Davis Linc Davis Jan 2, 2013 11:42 AM in response to INVIDIO
    Level 10 (208,037 points)
    Applications
    Jan 2, 2013 11:42 AM in response to INVIDIO

    Problems such as yours are sometimes caused by files that should belong to you but are locked or have wrong permissions. This procedure will check for such files. It makes no changes and therefore will not, in itself, solve your problem.

    First, empty the Trash.

    Launch the Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

    Triple-click anywhere in the line below to select it, then drag or copy it — do not type — into the Terminal window:

    find . $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 -o -acl \) 2> /dev/null | wc -l

    Press return. The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.

    The output of this command, on a line directly below what you entered, will be a number such as "35." Please post it in a reply.

  • by Steve Toronto,

    Steve Toronto Steve Toronto Jan 5, 2013 8:21 AM in response to Linc Davis
    Level 1 (0 points)
    Jan 5, 2013 8:21 AM in response to Linc Davis

    Hi Linc. I conducted this text. It came up with an instantaneous response of  74