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My new iMac with FCPX crashes when rendering complex templates and crashes when exporting with Motion 5

My new iMac with FCPX crashes when rendering complex templates and crashes when exporting with Motion 5



Using Motion 5.0.6 and Final Cut Pro X 10.0.7 on New iMac (December 2012) Mountain Lion,

Intel Core i7 quad-core a 3,4GHz, Turbo Boost fino a 3,9GHz

32GB di SDRAM DDR3 a 1600MHz - 4 x 8GB

Fusion Drive da 3TB

NVIDIA GeForce GTX 680MX 2GB GDDR5

During the rendering of complex FCPX mac crashes and I have to force a restart.

I also happens when I try to export movies with Motion 5.

Does anyone have the same problem with my new iMac?

iMac, OS X Mountain Lion (10.8.2)

Posted on Jan 1, 2013 2:20 AM

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Question marked as Top-ranking reply

Posted on Jan 1, 2013 10:14 AM

Do you mean the application crashes, or you get a kernel panic?

10 replies

Jan 1, 2013 12:04 PM in response to INVIDIO

Launch the Console application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Console in the icon grid.


In the Console window, look under DIAGNOSTIC AND USAGE INFORMATION for crash or panic reports. A crash report has a name ending in ".crash" and a panic report has a name ending in ".panic" Select the most recent report from each subcategory and post the entire contents — the text, please, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)


Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

Jan 2, 2013 8:13 AM in response to Linc Davis

I have been having the same issue with my late 2012 iMac 27. FCPX and Motion 5 both freeze randomly, usually within a couple of minutes of use. Spinning beach ball, mouse frozen and the only option is to power down and restart. Adding titles in the inspector is a sure way to bring on the problem, or trying to render out is another. I am running the latest versions of FCPX, Motion 5 and Mountain Lion. I migrated everything over from my old 2008 iMac 24. Ironically both apps work fine on the old machine, albeit slowly, but with no freezing.

Jan 2, 2013 9:43 AM in response to Linc Davis

See below the only Panic report present in Console.


2013-01-01 7:22:39.834 PM DumpPanic[72]: com.apple.message.domain: com.apple.crashreporter.reporter_verify

com.apple.message.step1: CAB6863A54FF3985ACBE4E1A23935240

com.apple.message.step2: 5DB89DAFCEEB80DA6C58F28C7028E5D1

com.apple.message.step3: 0E57E200-52CF-407E-8AC1-CAD276CE83AD

com.apple.message.step4: 0C3669C1-5E5D-4369-94C9-22346EA16FF5

Jan 2, 2013 10:56 AM in response to Linc Davis

Ciao Linc

I do not know if you can help.

but I believe that by latching the mac does not record any error messages


Luigi



02/01/13 19:21:07,482 sandboxd[240]: ([258]) com.apple.qtkits(258) deny file-write-create /Library/Frameworks/AEProfiling.framework

02/01/13 19:21:10,870 mdwrite[264]: [ERROR] [0.000s] com.apple. UBItemStatusNotification.c:805 _do_UBItemStatusNotificationRegisterURLs() can't find realpath for "/Users/INVIDIO/Library/Mobile Documents/com~apple~system~spotlight/mdlabels", was blocked at "/Users/INVIDIO/Library/Mobile Documents": 2 (No such file or directory)

02/01/13 19:21:10,870 mdwrite[264]: [ERROR] [0.001s] com.apple. UBItemStatusNotification.c:805 _do_UBItemStatusNotificationRegisterURLs() can't find realpath for "/Users/INVIDIO/Library/Mobile Documents/com~apple~system~spotlight/mdlabels", was blocked at "/Users/INVIDIO/Library/Mobile Documents": 2 (No such file or directory)

Jan 2, 2013 11:42 AM in response to INVIDIO

Problems such as yours are sometimes caused by files that should belong to you but are locked or have wrong permissions. This procedure will check for such files. It makes no changes and therefore will not, in itself, solve your problem.

First, empty the Trash.

Launch the Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Triple-click anywhere in the line below to select it, then drag or copy it — do not type — into the Terminal window:

find . $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 -o -acl \) 2> /dev/null | wc -l

Press return. The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.

The output of this command, on a line directly below what you entered, will be a number such as "35." Please post it in a reply.

My new iMac with FCPX crashes when rendering complex templates and crashes when exporting with Motion 5

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