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wslwang Author

Level 1

4 points

MBP retina 15" 2012 model Thunderbolt connector loose

I am not sure if anyone noticed. My MBP 15" retina 2012 model thunderbolt connector is kind of loose. It's hard to describe the feeling but if I connect ethernet connector while my computer on my lap, connector will be unplugged if I move a little. Not only this, I am unable to move my MBP a little if I have my 27" apple display connect to it. I never have this kind of problem with my old 17" MBP.

I took it back to apple store and had the connector board replaced. It plays just a little better but still having the same issue. I kind of tested 2 MBP in the store all happen the same. I was told there is nothing they can do about it in apple store. I wonder if anyone has the same problem.

thanks

Wesley

Posted on Jan 1, 2013 8:50 PM

Top-ranking reply

ninjadude9

Level 1

52 points

Posted on Nov 29, 2013 8:54 AM

Congrats on finding a solution to your problem, but I doubt this will work for most of those here. I've reset NVRAM (PRAM is for older, PowerPC Macs) a few times for other issues since I first noticed my Thunderbolt port losing connectivity if jiggled, and that problem has remained consistent.

Just yesterday I reset NVRAM to help diagnose an issue with my screen, and can verify that the port that has been a problem still loses connectivity with my Apple Gigabit Ethernet Adapter, Apple DVI Adapter, and Apple Dual-link DVI Adapter.

Therefore, for myself and most here, this is not a software issue. Anyways, a software problem wouldn't explain something that occurrs when a cord is jiggled. Unless there's some sensor that is reporting to the machine that the signal should be cut even though a connection could be maintained, which wouldn't make any sense.

Good to know that some, however, might find some level of solution by resetting NVRAM

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82 replies

Csound1

Level 9

60,033 points

Oct 30, 2016 7:41 PM in response to AJH205

You really want to recall every rMBP ever made because you have a poor fitting socket?

Oct 30, 2016 8:20 PM in response to Csound1

So what is your solution? We all should just suck it up and accept that a $5000 product has ****** parts? Its not just 1 person having this issue....

The problem was created by Apple using bad quality parts resp. develop something which is not tested very well isnt it? Why should the customers pay for Apple not doing their job properly?

Oct 30, 2016 10:23 PM in response to iAmSimplicit

Yes, that's it exactly. When I mentioned the problem on the phone with Apple tech support, I got the same answer that I get to all tech-support problems: "I've never heard of that problem before. You're the first one who's ever mentioned it." I guess they don't look at their own discussion.apple.com. Too bad.

Csound1

Level 9

60,033 points

Oct 31, 2016 5:28 AM in response to ED.Wildsau

I think you should get your Mac fixed, I do not think that everyone in the world should be fixed, Is that clear.

And what does a $5000 laptop have to do with this, you don't have a $5000 laptop, you have an rMBP.

Oct 31, 2016 7:00 AM in response to Csound1

manufacturer fault: any problem that develops because of the way a product was made. Is that clear enough for you?

Yeah you are right unfortunately I have a rMBP.... You honestly think that it makes it superior to other laptops to call it that way? It certainly didnt do much to make the quality any better... but if you think it helps I can sit in front of it and call it rMBP rMBP rMBP maybe that fixes our connector. And the screen/video issue. And... And...

Spending $5000 on a notebook is a top end price and the point is that it should buy me a much higher quality than average. Tighter specs, 100% control, pro active QA in the manufacturing line as well as in the R&D. That's where the extra cash is supposed to go. Not for people to deny problems, fancy commercials, lawsuits or accountants finding tax loopholes.

Csound1

Level 9

60,033 points

Oct 31, 2016 7:06 AM in response to ED.Wildsau

Once again, why did you pay $5000 for a laptop that costs a lot less than that? And why don't you get your (overpriced at 5K) laptop fixed.

Shaluda

Level 1

14 points

Jun 26, 2017 9:27 AM in response to verseguru

Just to clarify ... are you using the HDMI port or using the TB port with an HDMI adapter?

MBP retina 15" 2012 model Thunderbolt connector loose