Yahoo messenger for Mac stopped displaying Real names, showing only ID's

HI,

I rarely use my Yahoo accounts (I have two for some reason)

I am using version 3.0.2

I don't seem to have this issue in Mavericks.

AS a result I have little to offer in suggestions.

7:45 pm Saturday; February 1, 2014

 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Hi,

Try this:

System Preferences > Security & Privacy > Privacy > Contacts. Then allow Yahoo! Messenger to access your contacts. Restart Yahoo! Messenger.

HTH.

Hello wagis,

Thank you for trying to help on this.

This is what happens when you allow Yahoo Messenger to access the contacts:

- If YM is started and you allow access in System Preferences to the Contacts, then nothing changes in Yahoo Messenger Application

- when you restart the app (Yahoo Messenger), it only shows as if it's not logged in (Connecting), it doesn't show the list of contacts at all, but it does run in the background - people can write to you and you see messages coming, you appear to be online, etc

So you either get a list of IDs (not names) or "Connecting" window, with no IDs or names.

Thanks again,

Alin

Hello JuniorPro,

For me, after I upgraded to mavericks I encountered this issue of showing the IDs. And the procedure I wrote above fixed it.

I am not sure under what circumstance, you started to see the IDs but may be reinstalling the messenger might help. When I upgraded to mavericks the messenger was giving me problems like not being able to log in and reinstalling it solved the problem.

Good luck.

Hello wagis,

Went to your scenario last night and it did not solve the issue (both reinstalling the Yahoo Messenger app and setting permissions for allowing Yahoo Messenger to access the contacts in MacOS.

I will test aother scenario (possible solution to this issue) today and will post back later .

Cheers.

Finally, I've joined this community as I've spent two days trying to get my friends names to show up on Yahoo for Mac. Yes, I've done all the things suggested and, when I log out, it just switches right back to ID's instead of real names. I've even tried a totally new Yahoo address and nothing has worked.

This is the most frustrating thing as the same happened last year with 'avatar' images - they simply would not upload or 'save'. Although they showed up in the library of photos.

So currently, I have to log in, right click on each name (rename) and then all's fine for the day until I log out. Next morning, same thing. Nothing saved!

😠

Edit note: This has only started to happen this last week or so.

YIM display just messed up again today for some reason, and I just verified again the steps that I had, still works. But since I've moved to Mavericks, so here's the steps again:

1. System Preferences > Security & Privacy > Privacy tab > Contact in left panel > check Yahoo! Messenger.

2. now launch Contacts > Preferences for Contacts > General tab > set Default Account to Yahoo!

3. now lauch Yahoo Messenger, it should now display the names from whatever you have in Yahoo contact, not just ID.

Have done ALL the above many times, trying all settings possible - finally I get this message each time.

I stumbled upon a solution. I went to YM website and requested for a reset of my YM password, with the reason being that my account was compromised. After resetting the password, the real names of my contact finally appeared, including the contact information (i.e. phone numbers, etc.). Give it a try

I stumbled upon a solution. I went to YM website and requested for a reset of my YM password, with the reason being that my account was compromised. After resetting the password, the real names of my contact finally appeared, including the contact information (i.e. phone numbers, etc.). Give it a try

So the real solution is that it isn't supported anymore, and no updates will be forthcoming. I tweeted Yahoo support, and the pointed me to this KB article: https://help.yahoo.com/kb/messenger-for-mac/SLN3073.html?impressions=true

Hi,

It is very odd as they also have a download page.

https://messenger.yahoo.com/platform/mac/

However that same 3.0.2 version is the one I installed on 5th July 2012.

9:07 pm Friday; May 16, 2014

Hi,

In System Preferences > Security and Privacy > Privacy tab is the Contacts app allowed to be used by Yahoo for Mac ?

9:32 pm Friday; May 16, 2014