Pam2974

Q: stop sending read receipts

How do I stop my iPhone from sending email read receipts to senders?  I do not wish to have people know everytime I view their email.  Is there a way to prevent this? 

iPhone 4S

Posted on Jan 6, 2013 1:15 PM

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Q: stop sending read receipts

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  • by Malignance,

    Malignance Malignance Jan 6, 2013 1:20 PM in response to Pam2974
    Level 5 (4,470 points)
    iPhone
    Jan 6, 2013 1:20 PM in response to Pam2974

    Mail has no such feature. Are you asking about iMessages? Settings > Messages > Send Read Receipts > Off

  • by Pam2974,

    Pam2974 Pam2974 Jan 6, 2013 1:47 PM in response to Malignance
    Level 1 (0 points)
    Jan 6, 2013 1:47 PM in response to Malignance

    No I am not talking about iMessages... I am talking about Mail on my iPhone.  Everytime I open an email it sends a read receipt to the sender. 

     

    This is my work account which is handled by an exchange server - perhaps the setting is at that level and I am unable to change it.  I have my outlook setup to not send read receipts... but when I view and email on my iPhone the receipt goes through. 

     

    Any ideas?

  • by KiltedTim,Helpful

    KiltedTim KiltedTim Jan 6, 2013 1:49 PM in response to Pam2974
    Level 9 (55,588 points)
    Mac OS X
    Jan 6, 2013 1:49 PM in response to Pam2974

    There is no setting that will prevent this.

  • by Malignance,

    Malignance Malignance Jan 6, 2013 2:01 PM in response to Pam2974
    Level 5 (4,470 points)
    iPhone
    Jan 6, 2013 2:01 PM in response to Pam2974

    Sorry for the mix up. My crystal ball is having it's transmission replaced so I was unable to know in advance that you were using an exchange account. That was my bad. Anyways as KiltedTim posted and I hinted towards, Mail on an iOS device has no feature to control read reciepts.

  • by FelipeV,Helpful

    FelipeV FelipeV Jan 6, 2013 2:22 PM in response to Pam2974
    Level 5 (6,723 points)
    iPhone
    Jan 6, 2013 2:22 PM in response to Pam2974

    Contact your Exchange server administrator.

  • by Pam2974,

    Pam2974 Pam2974 Jan 6, 2013 3:15 PM in response to Malignance
    Level 1 (0 points)
    Jan 6, 2013 3:15 PM in response to Malignance

    Thanks you for assistance - sarcasm and all.  Much appreciated

  • by Kaka Dongguan,

    Kaka Dongguan Kaka Dongguan Jan 6, 2013 3:39 PM in response to Pam2974
    Level 3 (805 points)
    Jan 6, 2013 3:39 PM in response to Pam2974

    I had the same problem before.

     

    Outlook software cannot send read receipts. You should open your email account in the mail server and go to Settings to stop to send read receipts.

  • by Malignance,

    Malignance Malignance Jan 7, 2013 12:40 AM in response to Pam2974
    Level 5 (4,470 points)
    iPhone
    Jan 7, 2013 12:40 AM in response to Pam2974

    You're welcome

  • by Bettyhig,

    Bettyhig Bettyhig Jan 26, 2013 3:39 PM in response to Pam2974
    Level 1 (0 points)
    Jan 26, 2013 3:39 PM in response to Pam2974

    There is a work around this on the iPad (not sure about the phone). In mail click edit as if you were going to delete some of your mail. Touch the email you want to see and it shows you each opened one you check so you can read it. The "make sure" you cancel the edit (delete) or uncheck the email or it will delete it. You can read the email and it will not acknowledge you've even opened it on the Ipad or Outlook.

  • by simonp1971,

    simonp1971 simonp1971 Apr 24, 2013 1:13 AM in response to Pam2974
    Level 1 (10 points)
    Apple TV
    Apr 24, 2013 1:13 AM in response to Pam2974

    I solved the problem by logging into my exchange account in Outlook Web Access. Go to options and select mail options. From there I was able to turn off automatic read receipts. 

     

    I don't think the iPhone itself sent a read receipt and it was a server setting in exchange b

  • by danaere,

    danaere danaere Jun 18, 2013 12:58 PM in response to simonp1971
    Level 1 (0 points)
    Jun 18, 2013 12:58 PM in response to simonp1971

    I tried this without success. I thought I had previously set both Outlook 2010 and Outlook Web Access to block read receipts. Then was shocked when someone showed me they had in fact received one from me. I noticed that the email in question was opened on my iphone (I have my work Exchange account on my phone).

     

    Email from coworker with Read Receipt requested via Outlook

    Opened and marked read in Outlook

    No read receipt sent

     

    Email #2 from different coworked with Read Receipt requested via Outlook

    Opened on my iphone

    Read receipt received by sender immediately

     

    I don't think it's really that my phone is sending the read receipt, I think that when accessing the exchange account from my phone it's bypassing the options configured in Outlook and Web Access. Just my speculation.

     

    Super annoying.

  • by Zantac_150,

    Zantac_150 Zantac_150 Sep 11, 2013 8:54 AM in response to simonp1971
    Level 1 (0 points)
    Sep 11, 2013 8:54 AM in response to simonp1971

    I logged into my Office 365 Outlook Web Access/Mail and disabled read receipts too, but believe another poster here commented that iOS devices are ignoring and/or by-passing the setting. 

     

    I'll have to see what it does for the Mail app on OS X. 

     

    But from what I've read in these forums related to the issue, if the mail.app doesn't support read receipts (which I realize is not a common standard), then why does it send a read receipt when you open/view an e-mail?  That doesn't make any sense. 

     

    I've always disabled read receipts.  I don't let email rule my day.  Just because I opened an email doesn't mean I read it and should reply to it in a certain time frame.  Your sense of urgency doesn't dictate a priority on my end. 

     

    In today's world, senders expect immediate responses, just like they do with text messages.  That is ludicrous. 

     

    Thanks for letting me ramble.  Sure wish there could be a setting or hack for OS X (at the terminal level) to disable this very annoying 'feature'. 

  • by tgiorgadze,

    tgiorgadze tgiorgadze Jun 23, 2014 3:29 AM in response to Malignance
    Level 1 (0 points)
    Jun 23, 2014 3:29 AM in response to Malignance

    It's bad, cause I don't want to confirm existence of mail account to spammers.

  • by xXool,

    xXool xXool Nov 3, 2014 5:58 AM in response to tgiorgadze
    Level 1 (0 points)
    Nov 3, 2014 5:58 AM in response to tgiorgadze

    Yep - I agree - if I accidentally click on a 'spam' email - the sender gets a receipt - not good.

     

    Anything been done about this yet?

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