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stop sending read receipts

How do I stop my iPhone from sending email read receipts to senders? I do not wish to have people know everytime I view their email. Is there a way to prevent this?

iPhone 4S

Posted on Jan 6, 2013 1:15 PM

Reply
20 replies

Jan 8, 2016 1:55 AM in response to Pam2974

Old post, zero progress. I suggest we should talk to Apple more directly to request this feature enmasse. This is a cruicial functionality that is missing from iOS.


Recently I have received an email and it would have been imperative that the sender does not know that I opened it. This is a delicate matter and it was my lawyer, who suggested I turn this feature off. Now that the sender is aware that I have received and read the email, things will get significantly more difficult to deal with. I also believe this is a serious violation of privacy especially in my case, where I have to be careful what I tell the sender of this email. Details are irrelevant, but I'm afraid I will have to talk to Apple and seek assistance from my lawyer again, to discuss what are the next steps.


Does any of you know how to talk to Apple directly so I can present my case and explain why this is important?

Feb 5, 2016 7:59 AM in response to Pam2974

Good news -- after much frustration and digging into this more, I figured out a way to avoid sending a Return Receipt (Read Receipt) from an iPhone when using an Exchange account (and this should be applicable in other cases if occurs in non-Exchange environment). In any newer iOS version, you can reply by sliding to the left, tap "More" and then tap "Reply". That allows you to open the message and if you don't send a reply and simply cancel, it remains as "New" (unread) and never sends a receipt. Gotta test more, but easy way around it until it's an option added by Apple. Please note that I worked through this with multiple Exchange admins, and this is an issue with the device as iOS triggers the Read Receipt outside of Exchange settings. Even with OWA settingn disabled, Outlook local client disabled (regardless of Outlook version), the iPhone will trigger a Read Receipt and you have no way around it, which is definitely an problem. Please note that using the "Edit" option (as if you were going to delete specific messages) to view w/o triggering a Read Receipt didn't work -- as you can't view the entire message, at least in the latest iOS version. I saw that suggestion in this thread but not viable.


Just nice to have at least one workaround.

Enjoy.

Feb 5, 2016 8:24 AM in response to Pam2974

Also, just an FYI that regardless what settings are utilized in the Exchange environment, Outlook client, OWA -- doesn't matter -- the iPhone will send a read receipt. I've talked to multiple Exchange admins that originally didn't believe it was possible for the device to trigger the read receipt -- until they saw it themselves. Key point to avoid wasting your time trying to "fix it" via those methods.


So far, the "Reply to View" solution is the only workaround I've found.

stop sending read receipts

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