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Software Black Hole?

Hello, I have iPhone 4 with 4.3.2 software. I don't currently own a computer that my phone is sync'd to.


I want to update the software to the latest version but every time I plug in im prompted the "Welcome to your new iPhone" with options to (1) backup (perfectly fine option but no backup is saved) or (2) Set up up as new phone.


Please help,

Nicole

iPhone 4, iOS 4.3.2

Posted on Jan 6, 2013 2:15 PM

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Posted on Jan 6, 2013 2:19 PM

I don't understand why no backup would be saved. If I understand correctly, option 1 offers you the opportunity to backup (not the opportunity to restore from an existing backup).


Anyway, if you cannot save a backup, and you want to upgrade, I suggest taking your iPhone to a nearby Apple Store. They should have everything you need there.

17 replies

Software Black Hole?

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