Lost answer for apple I'd security answers.

Question

Level 1

0 points

Lost answer for apple I'd security answers.

Well I'm on my iPad, I've just redeemed a £15 iTunes card voucher. I went in the apple store to buy something and it wanted 2 security answers, I couldn't remember these because that's just me. I went to reset the questions, but I then had to answer more questions, also forgotten the answer to these. Then it said "send answers to rescue email address" me being me, I had also forgotten the email address and password for it, what do I do now?

IPad 3-OTHER, iOS 6.0.1

Posted on Jan 7, 2013 10:59 AM

Reply

Answer 1

May 8, 2013 3:15 AM in response to Ellamaxy-100

Hi

I have this problem,how do I can solve it?

Best from hossein

Reply

Answer 2

King_Penguin

Level 10

334,150 points

May 8, 2013 3:41 AM in response to Hosseinghaffari

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.

If you don't have a rescue email address, or no longer have access to it, then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Reply