Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Server.app recieves mail and saves to INBOX, but client does not receive mail

Mountain Lion Server rookie, so forgive my ignorance please.


Here are some details:

DNS at the registriar has an A record (mail.mydomain.com) pointing to my public IP and an MX record pointing to mail.mydomain.com

Server is a MacMini, Mountain Lion clean install, V10.8.2, all software updated

DNS on MacMini server has Primary Zone of mydomain.com with an A record (mail.mydomain.com) pointing to my private IP (behind my router) and an MX record pointing to mail.mydomain.com

Cable modem with no NAT and all ports open.

Router is a Time Capsule V7.6.2 with all appropriate ports open for mail.

Client is an Mountain Lion (updated from Lion) OS, v?, all software updated

Apple Mail setting - IMAP account, incoming server: mail.mydomain.com, username and password are same as server user account, outgoing server: server.mydomain.com.


My problem: all devices (MBP and iPad) sync with the server for drafts and sent folders (haven't checked junk and trash yet), but I get nothing sent to the inbox. I have tried mailing myself from inside and outside my network, no go. The mail log on the server shows activity for the user account, and states the inbound mail is saved to the users INBOX, but the clients never receive the mail. The connection doctor on the MBP client shows successful logins to both the incoming and outgoing servers.


I have been scouring the internet for any clues for help and haven't been able to find anyone with this specific problem. Is there anyone out there that might be able to provide some guidance?

MacBook Pro (17-inch Late 2011), OS X Mountain Lion (10.8.2)

Posted on Jan 8, 2013 4:28 AM

Reply
17 replies

Jan 12, 2013 2:21 AM in response to mgabriel1

Well, thanks to Uptime!!!!!!!!!! Once I played with my account setups I have succeeded. I now have my IMAP account on the client working with my server.


Here is what I did to make it all work...this may be common sense to some, but I needed to grind through it to understand.


I also think some of this was due to trying to administer the server with screen sharing and priviledges associated with that, but I am not sure.


Anyway, I created seperate accounts on the server.

1 - local account, which is the same information I need to log onto the client

1 - Admin account, which is the account used to administer the server

1 - Director admin account, for open directory administration


On the client:

1) Logged onto the client with teh local account credentials in number 1 above

2) I deleted all my mail accounts (only had one)

3) I created my new account with local account credentials

4) Viola! Everything is working good at this point with the MBP client and iPad


I have noticed my Drafts folder does not sync to the server. Anybody know if that is possible. I use several devices throughout the day and there is a certain amount of convenience associated with EVERY device, laptop, iPhone, iPad all having the same mail data at your disposal.


Happy for now...will fiddle with the Drafts folder, and next.....Shared Calendars!

Server.app recieves mail and saves to INBOX, but client does not receive mail

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.