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Setting up facetime on iPad

ipad facetime set-up says my email address is already being used - but it is my email and I have not set-up facetime on my ipad yet

Posted on Jan 9, 2013 6:36 AM

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2 replies

Jan 9, 2013 6:45 AM in response to sherri1

You are using your Apple ID email address - correct? Turn FaceTime off, sign out of your Apple ID, restart the iPad and then try again.


If you haven't set up FaceTime yet, you can't sign out in there so go to Settings>iTunes and App Stores>Apple ID. Tap your ID and sign out. Restart the iPad.



Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.


Go back to FacetIme, turn it on and then try to sign in that way. You may have to go back to Settings>iTunes and App Stores>Apple ID and sign in there again as well in order to download apps and iTunes content again.

Jan 9, 2013 5:52 PM in response to sherri1

Using FaceTime http://support.apple.com/kb/ht4319


Troubleshooting FaceTime http://support.apple.com/kb/TS3367


The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting

http://tinyurl.com/a7odey8


Troubleshooting FaceTime and iMessage activation

http://support.apple.com/kb/TS4268


Using FaceTime and iMessage behind a firewall

http://support.apple.com/kb/HT4245


iOS: About Messages

http://support.apple.com/kb/HT3529


Set up iMessage

http://www.apple.com/ca/ios/messages/


Troubleshooting Messages

http://support.apple.com/kb/TS2755


Setting Up Multiple iOS Devices for iMessage and Facetime

http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l


FaceTime and iMessage not accepting Apple ID password

http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/


Unable to use FaceTime and iMessage with my apple ID

https://discussions.apple.com/thread/4649373?tstart=90


 Cheers, Tom 😉

Setting up facetime on iPad

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