MBP and the Thermal Paste Discussions

I've read with interest the postings on this web site regarding the MBP heat issues and the possibility that too much thermal paste is causing that problem. I've spent quite a few years designing computer motherboards using Intel processor chips, and want to share some thoughts on the topic. I only mention my background because one thing this business has taught me is that we can all be easily mislead by our test data if our process for gathering the data isn't rigorous (and, believe me, I've learned that lesson many times).

First, the excess thermal paste is definitely a problem, regardless of whether it is the root cause of the heat issue. Some of the photos posted on the various web sites show thermal paste covering bypass capacitors on the chip carriers (the green fiberglass boards that carry the CPU and GPU die). Thermal pastes can cause stray capacitances that can interfere with circuit operation. Standard industry practice is to use only as much paste as is necessary to achieve a layer that is about as thin as a single layer of tissue paper (or less). The amount used by Apple is far too large, particularly because the paste in coming into contact with other electrical components and conductors. A common failure mode associated with degraded bypass capacitors is random (and unrepeatable) crashes due to corrupted digital data in the processor chip.

In addition, all thermal pastes contain various types of fluids. Over time, these fluids evaporate, and frequently they condense elsewhere inside a computer. When CD drives were first introduced years ago, a common cause of mid-lifetime failures was condensates on the optics of the laser. The condensation fogs the lens and interferes with the ability of the laser to focus while reading and writing data. The contamination was traced to outgassing by thermal pastes, greases, sulfurized elastomers, and similar items used to build the computer. (Note that the Apple service manual for the MBP refers to the thermal paste as “thermal grease”.) Consumer electronics manufacturers learned to minimize the use of such materials in computer designs. The amount of thermal paste shown in the Apple service manual is very large, and I wouldn't rule out that it might contribute to future DVD drive failures.

It is difficult to say, based on the available data, that reducing the amount of thermal paste actually contributes to improving the thermal behavior of the MBP. Part of the problem is that the procedure to remove the pastes involves disassembling the laptop, and this introduces the possibility that the disassembly/reassembly process is inadvertently fixing the problem.

First, the high case temperatures could be the result of loose or poorly placed thermal sensors. If the disassembly/reassembly process fixed a loose sensor, or loose sensor electrical connection, or placed the sensor in a better position, you would get lower case temperatures, and possibly (inadvertently) attribute this to less paste.

Second, the cooling system design in the MBP requires that the die caps on the chip carriers be pressed tightly against the pads on the heat sink, so that heat is transferred efficiently. If the MBP is not assembled properly, (i.e., if the logic board mounting screws are not properly torqued, or the logic board is not mechanically aligned properly to ensure a tight fit to the heat sink), it is possible that this will manifest itself as high case temperatures. In the Intel processor chips there are two paths for heat to travel – out of the die cap, and through the electrical contacts to the motherboard. If the die cap isn’t properly cooled, heat will instead go into the motherboard, and the case temperature will rise. There is a possibility that the disassembly/reassembly process will fix a loose or misaligned logic board problem, with the result that the case temp will be reduced.

Also, if you work through the details of the thermal model that results from excess paste, it's hard to see how it would result in more heat to the case and less to the heat sink. Most of the photos on the web appear to show thin paste on top of the die, indicating that there was probably a low thermal resistance path to the heat sink prior to disassembly. The excess paste to the sides will simply further reduce the thermal resistance between the chip carrier and the heat sink. I may be missing something, but it's hard to envision how this lower thermal resistivity between the CPU and the heat sink drives more heat into the case. But it is also possible that the disassembly process destroys evidence of the actual connection to the heat sink, so this failure mode is hard to judge.

The best way to determine if removing the excess paste is actually helping would be to measure the exhaust air temperature from the cooling fans before and after removing the excess paste. I haven't seen such data, but if it were taken, and showed that the exhaust air was at a significantly higher temperature after the fix than before it, then we would know that the fix worked. If not, then the heat is going elsewhere, and it is possible that fix has actually made things worse.

Finally, all the symptoms we're seeing can be explained by poor software calibration and/or incorrect software control of the CPU clock speed. I wouldn't rule out a software fix at his point.

I'm not saying removing the paste is not a fix, only that there are still open questions that remain to be answered. It would be hard for me to recommend that anyone rework an MBP for the thermal problem in the absence of additional data.

For myself, I own an MBP, and though I have access to an electronics lab and some great technicians, I intend to buy Applecare, and in the meantime wait for a fix (or at least more information) from Apple.

Best of luck to everyone who has this issue - thats what we get for being early adopters.




G5 2.5 DP Mac OS X (10.4)

G5 2.5 DP Mac OS X (10.4)

G5 2.5 DP Mac OS X (10.4)

G5 2.5 DP Mac OS X (10.4)

G5 2.5 DP Mac OS X (10.4)

G5 2.5 DP Mac OS X (10.4)

MBP 2.0, Mac OS X (10.4)

Posted on May 4, 2006 5:10 PM

Reply
76 replies

May 8, 2006 4:44 PM in response to Rick Smith

I know this goes around and around, but I would not
open up the computer and do anything to it. You will
RISK voiding any sort of warnt. that you have, and if
you bought the apple care, you will really be
throwing money out the window. Let apple deal with
the problem. I think on the 20th of the month there
are alot of folks phoning in to talk about the
problem. Let's wait and see what they say the issue
is. As far as us. We have at least a 1 year wart. We
are covered. Let's see what happens. Apple can't just
keep going on and leaving everyone hanging.



Sadly I think Apple CAN and MIGHT leave everyboyd hanging. Look at how they handled the last revision of the Powerbook G4 - they never acknowledged anything wrong with the screens on those and yet every single one had problems. Some people have received replacements that are line-free but it is not something Apple has pro-offered.

The heat and definitely the whine issue can be the same kinds of issues that Apple chooses to ignore to save money.They might figure out a fix if you complain and send it in, but for the vast majority of users there might not ever be a fix.

May 8, 2006 4:55 PM in response to Illuminati

I sure hope Apple does something about this issue. I'm sitting listening to music. Processor is running at about 30%. Must be the macromedia player being used by Pandora. The bottom of the machine is so hot that if I leave my fingers there they get numb. The top of the function keys are untouchable. The entire machine feels like a hand warmer. How can this possibly be within spec?

May 8, 2006 6:28 PM in response to hessman

I would only expect this from a knock off $500
chinese, no brand portable.


Hahah.. Haven't you looked at the undercarriage of your MacBook Pro? "Designed by Apple in California Assembled in China" - in Shanghai to be exact.

Just read the latest Fortune Mag about the "Third Shift" - products built by licensed manufacturers in China but went out the back door. ( http://money.cnn.com/magazines/fortune/fortune_archive/2006/05/01/8375455/index. htm)

So maybe all the defective, heat-sinking MBPs came out the other door? User uploaded file

May 8, 2006 6:54 PM in response to vamp07

numb???

well, my macbook pro is sitting in my school tech office right now, getting fixed. if they have it fixed by end of tomorrow and it runs really hot, im gonna have them reapply the thermal paste. if its not fixed, im going to bring it back to the apple store, get a new one, check for the heat, and if it still is hot, reapply the thermal paste.

May 8, 2006 8:34 PM in response to PDE

Sadly I think Apple CAN and MIGHT leave everyboyd
hanging. Look at how they handled the last revision
of the Powerbook G4 - they never acknowledged
anything wrong with the screens on those and yet
every single one had problems. Some people have
received replacements that are line-free but it is
not something Apple has pro-offered.

The heat and definitely the whine issue can be the
same kinds of issues that Apple chooses to ignore to
save money.They might figure out a fix if you
complain and send it in, but for the vast majority of
users there might not ever be a fix.


I must admit (after years of blind zealotry, extolling the virtues of Apple) that the level of product reliability, both hardware and software, and Apple's willingness to make good any problems has fallen to the point where I can no longer recommend Apple to anyone.

As a new computer user in 2001 I purchased a second hand iBook dual USB, which I dropped a number of times; it is still battling on admirably for it's subsequent owner. My next computer, a G4 iMac, also was a great unit. I had no real issues with Panther and laughed at my windows counterparts at school as they struggled with viruses, reboots, reinstalls and blue screens of death.

Enter the iPod. Suddenly Apple's revenue base begins to grow at an unprecedented rate. Somehow the 97% of computer users out there who didn't use Apple Macs couldn't disuade the young trend following iPod buyers, regardless of widespread Mac-hatred and the onslaught of cheaper competing Mp3 players bursting onto the scene. Apple's revenue continues to grow unabated.

Despite the release of the wonderfully innovative G5 PowerMac, annoyingly, the development of PowerMacs and PowerBooks seems to go into decline. The once "amazing" PowerBooks are slowly emulated by other manufacturers, and suddenly you can buy compact and light AMD 64 bit powered laptops, but no G5 PowerBook arrives!

I read recently in several articles on the web, that Apple has twice briefly passed Dell in terms of company value on the stock exchange, which brings me to my point. How can we expect that Apple will pander to the (justified)needs and requests of a few designers and geeks with regard to these difficult to define heat and noise issues when other posters have quite correctly reminded us that there are no specifications regarding heat and noise output.

Apple can clearly see that it is the iPod generation and the related adoption of iMacs, MacMini's and the upcoming intelized iBook replacement, that will assure it's continued rise to market relevance and shareholder greed fulfillment.

If you listen very carefully to the wind as it whistles around Cupertino you can hear...." Developers, designers. Who were they? I remember, they were the dorks that used to be our customer base!"

Feel free to sh it can my post. I'm new at this and bored at home with a bad back.

May 8, 2006 8:56 PM in response to Geoff Bunker

See that's why this irritates me. They say "it's within spec", but they don't tell you what the spec is, nor do the technical support people know. I spoke to a customer specialist and he had to tell me he'd get back to me within 5 days because he had to consult the engineering team.

So if the heat issue is "within spec", how about Apple tells us what the spec is? My guess is they won't, because it's non-specific and an easy way for them to deny replacement or fixes.

May 8, 2006 10:10 PM in response to syntrak

Dont waste your time opening and attempting repair.
Wait a few more days for the Apple announcement.

I think we will all be rewarded well for our
suffering...a few more days guys...

"My God, its full of Stars".....


Man I hope your "silver bullet" comes to pass or you will surely look like an ...

William

PS: We want closure and admission to a problem, "WE ALL FIXED!"

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MBP and the Thermal Paste Discussions

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