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"Browse Other Time Machine Disks" not working properly

I'm using a Time Capsule connected wirelessly, to which two computers are backed up via Time Machine. I'm trying to restore files using Jane, my current Mac, from Herbie, my old Mac. I mount the Time Machine drive in the Finder, double-click Herbie.sparsebundle, and choose "Browse Other Time Machine Disks." It goes into the Time Machine interface...and shows me the top level of my computer. Opening the "Backup of Herbie" mounted disk shows same thing I would see if I just browsed "Backup of Herbie" in the Finder; i.e. a bunch of dated folders that I can browse. Burrowing into those folders never shows that I can go backwards in time (although the right bar does in fact show the date of my earliest backup), nor will the "Restore" button highlight when I select an actual file.


In other words this function doesn't work at all for me. What's going wrong?

iMac, Mac OS X (10.6.8)

Posted on Jan 15, 2013 11:10 AM

Reply
26 replies

Feb 1, 2013 1:26 PM in response to Pondini

Okay, obviously I'm not being clear. Hopefully some screenshots will help:



Before I choose "Browse Other Time Machine Disks":

User uploaded file

After (Why did "Backup of Jane" mount? And why am I looking at the top level of my computer rather than inside the backup of Herbie?):

User uploaded file


Inside "Backup of Herbie":

User uploaded fileUser uploaded fileUser uploaded file

This can't be what it's supposed to look like. That's what it looks like in the Finder, not what it's supposed to look like in TM. In fact I'm sure it's not, because it worked as I expected once, going to "Herbie" originally and letting me scroll through backup iterations. You notice that the arrows are dimmed here.

Feb 1, 2013 1:43 PM in response to Zarquon42

Apparently it is, as that works normally; the arrows function, the "Restore" button highlights when I select an item, etc. I swear that one time it worked as I expected it to; i.e. looked exactly as it did when viewed from the original computer. Now to see if I can follow Pondini's instructions and delete older backups to make room for backups of my new MBP on the TC. I want to be clear: I go to the oldest backup and choose "Delete Backup" from the Gear menu, right?

Feb 1, 2013 1:45 PM in response to Zarquon42

Zarquon42 wrote:


After (Why did "Backup of Jane" mount?

What does the Choose Time Machine Disk to Browse window look like?





And why am I looking at the top level of my computer rather than inside the backup of Herbie?):

As mentioned before, the initial display is always the Today (Now) window showing the current contents of the Mac you're on.


That may be a bit misleading, but isn't a problem as long as you don't select anything on the Finder window, but do select a backup in the TimeLine on the right.


Inside "Backup of Herbie":

You're missing a step. You selected "Backup of Herbie" on the Today (Now) window.


Don't select anything there -- instead, select the desired backup in the timeline on the right.

Feb 1, 2013 1:52 PM in response to Zarquon42

Zarquon42 wrote:

. . .

Now to see if I can follow Pondini's instructions and delete older backups to make room for backups of my new MBP on the TC. I want to be clear: I go to the oldest backup and choose "Delete Backup" from the Gear menu, right?

Yes; select the desired backup, then either right-click or click the "gear" icon and select the Delete Backup option. Then you'll get a confirmation prompt, then one to enter your Admin password. The actual deletion may take anywhere from a few seconds to several minutues, so connect via Ethernet cable if at all possible.


You usually won't gain much space from a single deletion, as only the items that are only on that particular backup really get deleted.

Apr 5, 2013 8:45 AM in response to Pondini

Hi Pondini,

I'm having the same issue. I'm attempting to get files out of a backup for an old (and now broken) computer with my new mac laptop (OS X 10.8.3). When I select "Browse Other Time Machine Disks" and choose the old computer's disk, time machine opens, with a finder window from my current mac. You say that next, we should select a backup in the timeline on the right (without touching anything in the finder window displayed) - however, although the backups are all listed, they're un-clickable. (They're pink, which if I recall, just indicates that they're stored on the external drive; there are some recent backups in white that I can click, but they are just the backups from my current laptop.)


What am I missing?

Apr 5, 2013 9:12 AM in response to jessnutt

It sounds like there's a mismatch between user accounts on the Mac you're using vs. the backups.


Once in the TM browser (the "Star Wars" display), try pressing Shift+Cmd+C. Then select the backup you want.


See the green box in #E3 of Time Machine - Troubleshooting. That should allow you to see at least the home folder(s) you're interested in, but you may not have permission to see the contents. If so, post back and we'll work around that.

Apr 9, 2013 9:08 PM in response to Pondini

Hi Pondini - thanks for the prompt response!


Shift+Cmd+C did great - pulled up a finder window of my old computer when I selected a backup.


You were right though; I did run into permissions issues. Although, the strange thing is, the particular folder I was hoping to dig into (Documents) was denied; when I came back to this a couple days later however, all the folders in the user I'm exploring were still locked except the Documents folder. So I was in the end able to get to the file I wanted, but I'll ask anyway for future backup spelunking: any ideas on an actual way to work around the permissions block?


Cheers.

Apr 10, 2013 8:51 AM in response to jessnutt

jessnutt wrote:

. . .

but I'll ask anyway for future backup spelunking:

😁 About a hundred years ago, I did some actual spelunking.




any ideas on an actual way to work around the permissions block?


That depends on the situation. If the user account you're logged on with isn't recognized as the same one as on the backups, it won't have access to much of anything in the home folder, and you'll need to use a different user account. That often happens after using Migration Assistant, but could be the problem in your case, too -- see the blue box in Problems after using Migration Assistant for an explanation.


In other cases, especially with a user account that's been upgraded through a few releases of OSX, there may be problems with the permissions on a folder or package, or its contents. In those cases, one of the workarounds in #E10 of Time Machine - Troubleshooting will usually work.

"Browse Other Time Machine Disks" not working properly

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