How can we get Apple to address bent iPhone 5 problem?

todd139 wrote:

Agreed. All people can do is post their problem in as many places as they can to generate community around the issue. Seems nothing less than a class action gets any response out of apple these days.

So sue Apple.

Thanks FelipeV. Hadn't occurred to me, so I appreciate the suggestion. After looking a bit on the topic, Turns out that many people are.

todd139 wrote:

Thanks FelipeV. Hadn't occurred to me, so I appreciate the suggestion. After looking a bit on the topic, Turns out that many people are.

Let us know how that works out.

You guys are a hoot.

TJB, what do you want to know works out? The only action I mentioned in my email was that "many people are". Easy enough to check online for how those are working out.

But thanks for responding, TJB, your carefully crafted response was a wonder to behold. Your time and attention are greatly appreciated.

todd139 wrote:

You guys are a hoot.

TJB, what do you want to know works out? The only action I mentioned in my email was that "many people are". Easy enough to check online for how those are working out.

But thanks for responding, TJB, your carefully crafted response was a wonder to behold. Your time and attention are greatly appreciated.

Oh, you're so welcome! Please, let us know how your situation works out when Apple responds to your claim it's manufacturing defect. Ph, right, you have the answer: it's not a defect.

Until you get a lawyer involved or take legal action yourself, that's your official answer: it is not a manufacturing defect.

This forum is for technical assistance, not debating Apple's policies & procedures. And that's what you're doing right now, which is why most of us have no real interest in your continued posts.

Apple has given you their official answer. That answer will not be changed by ANYTHING you do or say or post on this forum. So, go do something else. Spend your time more productively in addressing this issue. You do not have a technical issue. You have a dispute with Apple regarding the root cause of your device's condition. This forum is not the appropriate place for that. Go back and re-read the Terms of Use to which you agreed. You'll see that you're violating those terms.

Ah, issue has been addressed, and this forum did play a part 😉

As to re-reading the "Terms of Use" and violating those terms, maybe the responses "So sue apple" and "Let us know how that works out" would violate those same terms? And from "Level 5" guys? ("Level 5" what, one might ask.)

You want to get Apple's attention? Do what we have said. Hire a lawyer if you feel you have a case. You have been given all the advice we can give you for your "technical issue". In the end, it is what it is, and nobody here cares what you think or do.

You were the first one to talk about lawsuits. So, what's your point? That someone said, "Yeah, sure, go ahead and do that".?

None us here really care what you do with your perceived problem. But it's not a technical problem. It's a dispute between you and Apple.

I can't wait to see who wins.

tonefox wrote:

I can't wait to see who wins.

I'll set up a betting pool. Calling dibs on 'Apple Wins' and 'Lawyer Wins by collecting a fee for a job that's unwinnable'.