jamezmbp
Level 1 (1 points)

Q: MacBook Pro Retina Fan Issues

Hi,

 

I bought a macBook Pro Retina just under a month ago, and have been experiencing some issues with the fan speeds.

 

I can be just browsing the web or checking emails or playing music through iTunes, and the fans will spin up to full speed for a minute or so, and then return to normal.

 

I have reset the SMC, the PRAM and repaired the Disk and Disk Permissions, with no luck, I've also tried a full format and reinstall with no luck either.

 

I have seen that others have been experiencing similar issues, and wanted to get some advice on where I can go from here.


Attached below is a Screen Grab of my temps and fan speeds. The fans were at normal speed for a few minutes, then went up to a high speed, back down and then back up again, and kept repeating.

 

Screen Shot 2013-01-23 at 20.14.17.png

 

Thanks in advance,

 

James.

Posted on Jan 23, 2013 12:26 PM

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Q: MacBook Pro Retina Fan Issues

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  • by nonchalance,

    nonchalance nonchalance Mar 14, 2013 11:33 AM in response to peppie55
    Level 1 (5 points)
    Mar 14, 2013 11:33 AM in response to peppie55

    "I will never suspect from samsung, asus or dell with coming a update that fast."

     

    That is *very* true. 

  • by K0MP0,

    K0MP0 K0MP0 Mar 14, 2013 11:36 AM in response to nonchalance
    Level 1 (0 points)
    Mar 14, 2013 11:36 AM in response to nonchalance

    The pace certainly picked up very quickly on this thread!! Another fixed machine here!!!

  • by john500y2k,

    john500y2k john500y2k Mar 14, 2013 11:37 AM in response to jamezmbp
    Level 1 (10 points)
    Mar 14, 2013 11:37 AM in response to jamezmbp

    It's been far longer than 2 weeks. The last out of my 4 device exchanges the receipt is dated 11th Feb.

     

    If testing prevails I'm just so glad I can finally exchange the lightest, slimmest, smallest and most durable apple product..................the gift card for a real tangible apple product.

     

    Still at least the gift card didn't have any fan troubles.

  • by ingDaveC,

    ingDaveC ingDaveC Mar 14, 2013 11:38 AM in response to jamezmbp
    Level 1 (0 points)
    Mar 14, 2013 11:38 AM in response to jamezmbp

    They fixed it!

     

    Everything seems to work correctly!!

  • by nonchalance,

    nonchalance nonchalance Mar 14, 2013 11:38 AM in response to K0MP0
    Level 1 (5 points)
    Mar 14, 2013 11:38 AM in response to K0MP0

    Likewise, I haven't noticed anything yet, but I'm going to test a few more days before concluding that its fixed

  • by nonchalance,

    nonchalance nonchalance Mar 14, 2013 11:39 AM in response to john500y2k
    Level 1 (5 points)
    Mar 14, 2013 11:39 AM in response to john500y2k

    You should have taken the reimbursal (back to your CC).  That way you wouldn't be beholden to apple.

  • by iNeedPow,

    iNeedPow iNeedPow Mar 14, 2013 11:40 AM in response to nonchalance
    Level 1 (0 points)
    Mar 14, 2013 11:40 AM in response to nonchalance

    I think it is now fixed! played song with no issues... guess we're good to go!

  • by jamezmbp,

    jamezmbp jamezmbp Mar 14, 2013 11:41 AM in response to jamezmbp
    Level 1 (1 points)
    Mar 14, 2013 11:41 AM in response to jamezmbp

    Hi all,

     

    Thanks for the support on the matter, couldnt've done it without you all, whn I first started the discussion, I had no idea it would progress this much.

     

    Thanks again,

     

    James.

  • by erensto,

    erensto erensto Mar 14, 2013 11:49 AM in response to jamezmbp
    Level 1 (0 points)
    Mar 14, 2013 11:49 AM in response to jamezmbp

    It helped a lot to have a consistent way to reproduce the issue (the song in itunes) and the video in YouTube (was that Oyinko2?. He is banned from the forum now).

     

    Media picked it up and sure thing that goes a long way.

  • by john500y2k,

    john500y2k john500y2k Mar 14, 2013 11:49 AM in response to nonchalance
    Level 1 (10 points)
    Mar 14, 2013 11:49 AM in response to nonchalance

    Trust me that was my first intention.

     

    But during the 4 exchanges one of the apple staff had taken away my original receipt with the card details on it. So all the receipts I was left with only had one rMBP at £-1900 and the other at £1900.

     

    The apple man said as I couldn't prove which card I purchased it on the only option was a gift card. I think you know how I felt when I heard that. I didn't have the energy by then to make a fuss about that as I already had to have the conversation with the store manager with me having to defend myself by saying "no this isn't a standard feature", "no I'm not just making this up" with me finally saying "FINE WATCH THIS VIDEO I RECORDED ON MY PHONE".

  • by 33man,

    33man 33man Mar 14, 2013 11:53 AM in response to john500y2k
    Level 1 (0 points)
    Mar 14, 2013 11:53 AM in response to john500y2k

    The first miracle of the new pope... Yeah...

     

    Great new ;) great thread ;)

  • by mohanfromajax,

    mohanfromajax mohanfromajax Mar 14, 2013 12:02 PM in response to 33man
    Level 1 (0 points)
    Mar 14, 2013 12:02 PM in response to 33man

    guys i just picked up a 13 rmbp with i7 55gb ssd.

     

    my system preferences show the drive to be:

    APPLE SSD SM512E Media

     

    i am assuming this is a samsung drive.   can someone confirm.  have not heard any fans yet.

     

    also not sure how to check if the screen is samsung,,, these threads indicate the command line script does not indicate which panel... has anyone been able to find the right script?

     

    thx

  • by -ailand-,

    -ailand- -ailand- Mar 14, 2013 12:05 PM in response to jamezmbp
    Level 1 (0 points)
    Mar 14, 2013 12:05 PM in response to jamezmbp

    Hey guys!!!

     

    Apple has released an SMC update for the 15-inch MacBook Pro with Retina display that attempts to resolve some of the issues that users have reported. Notably, this update has fixes for graphics issues, wake from sleep problems, fan control, and PowerNap bugs. It is available via the App Store Software Update tab or Apple’s support website.

     

    Please update and let us know!

     

    -ailand-

  • by NutsNGum,

    NutsNGum NutsNGum Mar 14, 2013 12:07 PM in response to -ailand-
    Level 1 (0 points)
    Mar 14, 2013 12:07 PM in response to -ailand-

    Yes, everybody already knows.

  • by Wrecker79,

    Wrecker79 Wrecker79 Mar 14, 2013 12:11 PM in response to jamezmbp
    Level 1 (0 points)
    Mar 14, 2013 12:11 PM in response to jamezmbp

    SMC update fixed my issue! I'm very excited, but still a little catious.  I plan to keep testing, but great job organizing, I think this thread really helped get traction on this issue.  Thanks everybody!

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