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Can't get past password screen on new iPad replacement

Just replaced ipad2 due to broken screen, being prompted for password on a different password screen than i formerly used and can't get past it what can i do?

Posted on Jan 23, 2013 9:05 PM

Reply
2 replies

Jan 23, 2013 9:57 PM in response to Mamie16

If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).


If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.


You may have to force iPad into Recovery Mode


http://support.apple.com/kb/ht1808

Can't get past password screen on new iPad replacement

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