battery swollen, metal back is buckled out

mbp has started shutting down suddenly (twice so far), so i took a look at the battery and noticed it was swollen and no longer flush with the bottom. anyone else seeing this?


mbp 2.0 Mac OS X (10.4.6)

Posted on May 8, 2006 7:08 PM

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119 replies

May 25, 2006 8:17 AM in response to Corey M

Well, 4 of you 6 issues appear to have the same root problem. The swelling battery causes the trackpad malfunction and the random shutdowns. I also noticed 'extreme' heat when my battery did the most swelling. Granted, the MBP runs pretty warm, but I think the battery issues might compound the problem. I think Apple is being very gracious about battery replacements, especially if you have an Apple Store to take it to, so you don't have to deal with paying for the new one until Apple receives the defective unit.

As for the whine, there seems to be a range of severities, whether that be differences in user perception or actual whine volume. The dead pixels from day one should have caused you to take it back on day one... but these are issues already covered on other threads...

May 25, 2006 5:36 PM in response to Mark Spencer1

I got a MacBook Pro in mid February. Always seemed to be running hotter than my old Powerbook but heard that this was normal. Then the MBP would shutdown with the battery showing more than a 90% charge and would not restart unless running off the AC converter. Took the MBP to a local dealer who returned it to Apple. It came back (three weeks later) with a new logic board, new fans, and a new battery. The returned machine is much cooler that it was. I'm not sure what was wrong, but something got fixed!

May 30, 2006 1:24 PM in response to Mark Spencer1

Since I told about the problems, its only fair that I tell both sides of the story now that Apple took care of my issues. I called back when I originally posted on this thread and explained that my battery was visbily swollen and falling apart. They asked me to go to an Apple store to have it checked out. I advised that i was 70 miles from the nearest store and they sent the battery, no hassles. I gave a credit card number and they placed an authorization on the card pending my return of the original battery.

They did not bill the card. The part arrived two days later, along with simple instructions for returning the faulty battery at Apple's expense. The trackpad works fine now, without the upper battery surface swelled against it. After calibration the battery gets over 3 hours use per charge now after a few days use. No more eaerly shutdowns now that I have a proper battery.

All in all, a satisfactory resolution.

May 31, 2006 5:29 PM in response to Mark Spencer1

I just called apple about this! Anyone think it is heat related?


User uploaded file

My MacBook Pro that does get really hot had its battery start to bulge out of the case!
Luckily Apple support is going to send me a new battery. They were not very helpful when I asked about the excessive heat from the laptop. He did tell me that the laptop was not to be put on your "lap" and should be a on a hard surface. I told him that it also gets extremely hot when it is in my bag and sleeping. In response to that he stopped just short of telling me not to put it to sleep. The fact that "it has an Intel chip in it and they get very hot" was also repeated over and over. Ugh.
... See my Tabblo>
Mac Book Pro Mac OS X (10.4.5)

May 31, 2006 5:44 PM in response to davidpitkin

When you put your MBP into a bag with it on, even if it is asleep, it is going to heat up and the fans are going to run like mad trying to cool the computer down. I actually know someone who ruined her fans by putting her ibook into a bag when on. When you put in a bag when it is on the heat is being insulated and is heat ot escaping. I am suprised that the apple guy didn't tell you to turn it off before putting it into a bag.

May 31, 2006 6:15 PM in response to cadmium sandwiches

cadmium, it's safe to put your MBP into a bag and carry it in the sleep mode.

Obviously, any peripherals such as a mouse should be disconnected before putting the computer into sleep mode and placing it in the carry bag.

Note that whether you initiate sleep from the Apple menu or by closing the lid, the computer does not instantly enter sleep mode. That's because it is saving the RAM contents to the hard drive. Wait until the sleep light indicator begins pulsing. Then you can pick up and move the computer.

Inside a carry bag, excessive pressure on the lid of the computer (such as a book pressing on the lid) can deform the lid and press down on the keyboard. This will cause it to wake up the computer. So long as the pressure continues the computer cannot go back to sleep, and because of insufficient ventilation will likely overheat.

If a MBP has peripherals removed, is actually asleep before being put into the carry bag, and is adequately protected from external pressures inside the carry bag it should be safe to carry.

Note: I recommend that Bluetooth be turned off, or at least the option for bluetooth devices to wake the computer be turned off. That will reduce the chance that something in the environment can wake the computer while it is being carried.

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battery swollen, metal back is buckled out

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