App Store problem - blank update screen iPhone 5

I've had this problem on my 4s (6.02) and my new Mini (6.02). Same as everyone else; Blank white Update screen or, when I can actually see the updates, they take unusually long to download. I've had this problem on WiFI and 3G.

Not sure if it's related but my IOS PODCAST app won't always download new podcast episodes. I see them in the list but pressing the download arrow results in the "downloading" message but nothing gets downloaded. They're all set to download automatically by the way. Sometimes it works on the 4s and NOT the Mini or the otherway around. Neither are consistant though.

I also am seeing this issue on my iPhone 5 with IOS 6.0.2. Is this an issue of which Apple is aware? I guess waiting a day or so more will not hurt - but if thisis a system-wide event, perhaps a notification of some sort may be helpful?

Exactly d same problem with my iphone 5 6.0.2 software. All the tabs in App Store are working except for Updates. Its been 5 days this is very frustrating. Ive done all the suggestions that ive had read here. Hope this will be fix soon! :(

Same here. iPhone 5; iOS 6.0.2;

As of 1/27 at 5:21a (est) I'm also having the same issue. iPhone 4s 6.0.1.

Can anyone from Apple provide a status when this will be corrected? Thx.

Hi,

Exactly the same issue here, for the past 24 hours or so. iPhone 4S, iOS 6.0.1

I rebooted, no change.

Serge

I have found this solution!

I have an iPhone 5 and I saw I had 7 updates. But when I opened the App Store, the tab "Updates" was totally blank. Now it is fixed 🙂

Try next:

- Log out of the App Store.

- Go to "Setting" and "Wifi". Turn off wifi.

- Double press home button and delete (all apps) App Store from the multitasking bar.

- Hold Sleep/Wake button.

- Tap and swipe the arrow to turn off the iPhone.

- Now start the iPhone by holding Sleep/Wake button.
- Open App Store and log in with your Apple ID.
- Go to "Updates" tab and see your updates 🙂

Tell me if it works for you guys.
Goodluck!

Thank you Mustafa,

Unfortunately it did not work on my iPhone 4S. Same frustrating blank screen.

Serge

That's bad to hear 😟

You can try:

- Open App Store -> Updates
- Settings -> General -> Date and Time -> Automatical off. Set date to 2014, open app store. then set time back to 2013. This works for some people.

Hope it fixes your problem :/

I'm reluctant to play with date in such an extent, risky for tasks and agenda.

Besides I'm almost sure the problem is either a bug in iOS or an App Store problem.

But as usual Apple stays stubbornly silent.

I have so much issues with my """old""" Apple devices (MacBook has some years and I own also an iPad 1) and I'm so upset with the way Apple treat its customers either by obliging to buy new hardware constantly or by not answering to issue reports that I think I will buy another brand for now on.

Steve Jobs is not here anymore and Apple will turn to crap again.

I'll wait one or two day more than I will update by syncing with iTunes thru my laptop.

Crap.😠

I tried your suggestions....still doesnt work :(

I've tried it and mine still doesn't work as well. I called Apple (800-275-2273) to report a problem with their side and didn't get a resolution. If we all call it in then maybe this problem will get the attention it deserves.

Actually, I think one person is enough to get attention. Because there IS a problem.

Quite disappointing tough :/

Having tried everything, including standing on my head! well it certainly feels like it, still nothing works. Like many have said very disappointing and not the sort of response expected from apple. I wish they would comment even if it is to say we are aware of problem and we are working on it.

I have noticed this issue since Friday. It is Monday morning today from where I am (its been 3 days & counting).

I have an iPhone 4 unit, running iOS 6.0.1

It showed 4 updates available for the first couple of days, and today it now shows 5. I am unable to view or do any updating because the updates screen is blank or a mass of empty white space. The rest of the other tabs work in the App store.

Would an Apple representative please address us? Should we simply wait, or do we start restoring our devices? I have not done any restoring on my iPhone since I see that it is not a problem that only I am having, & I am assuming that the fix would come from Apple's end itself, and not from mine.