What do I do if I've been billed twice for the same app?

I recently purchased an app and was billed twice for the same product - why?

iPad 2, iOS 6.0.1, Fender Amplitube

Posted on Jan 24, 2013 4:48 AM

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2 replies

Jan 24, 2013 5:18 AM in response to Ianarrowsound

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE


For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.


Phone: 800-275-2273 How to reach a live person: Press 0 four times


Hours of Operation: Mon-Fri: 9am-5pm ET


Email: iTunesStoreSupport@apple.com


How to report an issue with Your iTunes Store purchase

http://support.apple.com/kb/HT1933


iTunes Purchase Problems: How to Report a Problem to iTunes Support

http://tinyurl.com/7tscpa7


How to Get a Refund from the App Store

http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store


Getting Refunds for your iTunes Store Purchases

http://www.labnol.org/software/itunes-app-store-refunds/13838/


Canceling a Digital Subscription

http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/


 Cheers, Tom 😉

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What do I do if I've been billed twice for the same app?

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