4 Replies Latest reply: Jul 25, 2013 3:19 PM by BAZZA2012
mcdano Level 1 Level 1

My iPod touch 4th generation will not sync with my iTunes library or download any apps.  It was working fine yesterday.  When i plug in my iPod, it just says, "Waiting for sync to start." It doen't get past step 1. Also, all the apps that I currently have on it crash when i open it!  i can't get on email or anything.  I have IOS 6.0.1 and iTunes 11.0.1.  I already restored my iPod and it still has all of the same problems.  Any suggestions are appreciated.

Windows 7
Solved by lllaass on Jan 24, 2013 3:41 PM Solved

For the first problem:

Sync Session Failed to Start iTouch iOS5: Apple Support Communities

iphone could not be synced sync session failed to start...: Apple Support Communities


for the other:


- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Unsync all music and resync

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:                                 

iOS: How to back up           

- Restore to factory settings/new iOS device.

-  Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar