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My iPod Touch 4g Won't sync or download apps?!?!?! HELP!

My iPod touch 4th generation will not sync with my iTunes library or download any apps. It was working fine yesterday. When i plug in my iPod, it just says, "Waiting for sync to start." It doen't get past step 1. Also, all the apps that I currently have on it crash when i open it! i can't get on email or anything. I have IOS 6.0.1 and iTunes 11.0.1. I already restored my iPod and it still has all of the same problems. Any suggestions are appreciated.

Windows 7

Posted on Jan 24, 2013 3:33 PM

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Question marked as Best reply

Posted on Jan 24, 2013 3:41 PM

For the first problem:

Sync Session Failed to Start iTouch iOS5: Apple Support Communities

iphone could not be synced sync session failed to start...: Apple Support Communities


for the other:

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Unsync all music and resync

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

4 replies
Question marked as Best reply

Jan 24, 2013 3:41 PM in response to mcdano

For the first problem:

Sync Session Failed to Start iTouch iOS5: Apple Support Communities

iphone could not be synced sync session failed to start...: Apple Support Communities


for the other:

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Unsync all music and resync

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

Jan 24, 2013 3:58 PM in response to lllaass

Thank you for the quick response. I forgot to mention that my Home button is broken (and im currently using assistive touch) and my Ipod is no longer under warrenty. the process of syncing my iPod has been able to get up to step three "Determining what apps to sync". But after it gets to that point, the sync crashes and restarts to step one. I tried the reset all settings thing. that didnt work. Any other ideas?

Jul 25, 2013 3:19 PM in response to mcdano

In order to sync if having problems which i did on IPOD 4G you need to uninstall itunes complety type in how to uninstall itunes as a simple uninstall doesnt work, ie:- theres programs it leaves files behind that needs to be deleted,it doesnt do it for you,,,, after a reboot of your pc,reinstall itunes then restore your ipod takes a while

but after itunes is reinstalled and ipod restored everything fresh then synce is a doddle ,

My iPod Touch 4g Won't sync or download apps?!?!?! HELP!

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