iMessage not working on iPad when connected to 5Ghz Airport network

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Level 1

4 points

iMessage not working on iPad when connected to 5Ghz Airport network

Here's an odd one. I've got my Time Capsule setup to distribute a dual-band network. Today I've spotted then when my iPad is connected to the 5Ghz network iMessage doesn't send or receive (have functioning internet, and Mail and Notes sync OK with iCloud).

If I then connect the iPad to the regular 2.4Ghz network, after a minute the iMessages I attempted to send, send OK and I can receive also.

I've found this out as my brother's iPad wasn't getting any messages from me (sitting in same room on same network but his iPhone was). iPhones 4S doesn't support 5Ghz, so that's connected to the 2.4Ghz network. Similarly, iMessages appeared on my iPhone but not on my iPad which I tested on 5Ghz.

the MacBook Air on 5Ghz happily sends and receives iMessages.

Any ideas why the iPads don't? Can anyone confirm/test this for me?

Thanks.

iPad 2 Wi-Fi, iOS 6.0.1

Posted on Jan 25, 2013 10:40 AM

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Answer 1

Jan 25, 2013 11:55 AM in response to groovyf

Using FaceTime http://support.apple.com/kb/ht4319

Troubleshooting FaceTime http://support.apple.com/kb/TS3367

The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting

http://tinyurl.com/a7odey8

Troubleshooting FaceTime and iMessage activation

http://support.apple.com/kb/TS4268

Using FaceTime and iMessage behind a firewall

http://support.apple.com/kb/HT4245

iOS: About Messages

http://support.apple.com/kb/HT3529

Set up iMessage

http://www.apple.com/ca/ios/messages/

Troubleshooting Messages

http://support.apple.com/kb/TS2755

Setting Up Multiple iOS Devices for iMessage and Facetime

http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l

FaceTime and iMessage not accepting Apple ID password

http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/

Unable to use FaceTime and iMessage with my apple ID

https://discussions.apple.com/thread/4649373?tstart=90

For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8

 Cheers, Tom 😉

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Answer 2

groovyf Author

Level 1

4 points

Jan 27, 2013 2:53 AM in response to Texas Mac Man

Thanks Tom, but sadly none of those address the issue. I have no issues with anything when my devices are on the 2.4Ghz network. Only the iPad(s) when on the 5Ghz network don't work correctly with iMessage nor FaceTime.

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Answer 3

Renocat

Level 1

0 points

Feb 8, 2013 3:48 PM in response to groovyf

I wonder if my issue is related? Wifi ipad won't send or receive any messages on work network until I send or receive to or from an iPhone that is physically close to me.

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