Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App Store updates not working

My App Store icon shows three are updates, but the Updates page is blank and will not refresh.

iPad 2, iOS 6.0.1

Posted on Jan 26, 2013 6:18 AM

Reply
Question marked as Best reply

Posted on Jan 26, 2013 6:56 AM

Hi Friend,


I found the solution for this problem (because I faced it too): go to Settings>>General>>Reset>>Reset Internet Settings (the third option in IOS 6).

Five minutes later my iDevice works fine again.


If the issue persists, forget the wifi connection and then sign in again.


Hope it helps

78 replies

Jul 29, 2013 11:54 AM in response to maryfrommaineville

Tried all workarounds and none have worked. Red badge indicates there are updates, but when I go to app store and updates, there is a blank white screen. We should not have to go through purchases searching for updates. This is ridiculous. I have noticed this problem on both of my ipads and my iphone. My phone started to work out of nowhere, but my ipads are not working. Something must have happened the last cpuple days for updates on all of my devices to all of a sudden not work.

Jul 29, 2013 4:21 PM in response to lindafromcanton

I've tried the fixes here, but none work 100% for me. I was able to update most apps by scrolling thru them in the Purchased tab, but the App Store icon still showed 2 left. Today it added one more. I found the one it added in the Purchased tab and updated it, but the App Store icon still shows 3.


With so many seeing the same thing here, the problem almost has to be at Apple's end.

Jul 30, 2013 5:40 PM in response to BruceS625

Doesn't resetting your network settings put things back to the factory settings? I was hesitant to even do that. Seems like it may change something I don't want changed. Where is Apple!? Nategreen says he received an email back from them saying they "are aware of the issue". I contacted them a few days ago, too, as I'm sure many others have, but no reply.

App Store updates not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.