iCloud "Documents & Data" unavailable on network accounts

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Level 1

4 points

iCloud "Documents & Data" unavailable on network accounts

Hi All!

I am running a Mountain Lion server at home on a Mac Pro (2008). All seems to be going well with the exception of the following: users are unable to access their documents stored in iCloud through apps like TextEdit, Pages, Numbers, etc. While "Documents & Data" is enabled on the accounts, and all other iCloud account services seem to function properly, accessing iCloud documents brings up an alert sound and the folder path to their network home folder's documents folder. Interestingly, logging in to the network accounts locally (on the server) does not create this error.

I have tried signing in and out of iCloud, as well as testing the error on different accounts

Mac Pro, OS X Server

Posted on Jan 26, 2013 10:48 AM

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Answer 1

Jan 29, 2013 3:06 PM in response to RiddimAddict

I just tested it and the same here.

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Answer 2

Feb 16, 2013 2:54 AM in response to RiddimAddict

Same problem, I am using a mac mini server, please let us know if you figure something out. Thanks

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Answer 3

Jun 4, 2013 5:12 PM in response to RiddimAddict

Just checked after updating to 10.8.4 and nothing has changed. this is a real mess. You would think that they could get a simple thing like this to work.

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Answer 4

tim_r_66

Level 1

51 points

Oct 15, 2013 12:29 PM in response to RiddimAddict

Has anyone gotten this figured out? I'm disappointed with Apple. As much as I want to promote/user their systems for small businesses, issues like this are driving me away.

Is the version of Pages you are using from the Apple Store or is it from a DVD?

Tim

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Answer 5

RiddimAddict Author

Level 1

4 points

Nov 1, 2013 8:58 PM in response to tim_r_66

I have now tested with Mavericks Server and Mavericks client, and "Documents & Data" is currently simply greyed out - which is, I suppose, an improvement over leaving it available but not functioning. Another discussion thread on this in the community (https://discussions.apple.com/thread/5470773) seems to indicate that Apple simply does not support this feature for network accounts, although it will work for mobile accounts (which I have not tested). I wish I could have those hours of trying back. Sigh.

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Answer 6

tim_r_66

Level 1

51 points

Nov 4, 2013 2:24 PM in response to RiddimAddict

Yes, disappointing. Although I admit I was going down the webDAV/VPN route any way, having iCloud available as another route would be nice due to the automatic syncing.

I think one of the notes said an Apple rep said this is by design as Server is aimed at Enterprise markets. I think they have an incomplete strategy. Server should really be aimed at small to medium-sized businesses.

My two cents fwiw.

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Answer 7

Nov 17, 2013 7:33 AM in response to RiddimAddict

This is not a solution, but an addition in this issue.

I have the same problems, but on a single iMac running Mavericks behind a router.

There is not any network structure at home, but it bings as i click on the iCloud button.

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