apple id disabled

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Apple ID: "This Apple ID has been disabled for security reasons" alert appears

I have the same proble on my iPhone "your apple id has been disabled. OK" . I have followed all the advice in

Apple ID: "This Apple ID has been disabled for security reasons" alert appears but this has not resolved the problem. What else should I do?

The contact iTunes
Apple - Support - iTunes - Contact Us

I have had this problem for a week, since iTunes removed an incorrect charge on my iTunes account. In the process, they disabled my Apple ID and Apple Support has not restored it. On a daily basis, I have contacted support by e-mail and each time they told me to "call Apple Support." Each evening, I have spent about 30 minutes on the phone with Apple Support, resetting my password, resetting my account questions, etc., and each time it has failed. (Yesterday, after one such failure, the Apple Support rep suggested that I "try it again in two hours", as if a miracle would somehow occur during that time.) After each failure, I've e-mailed customer support and been told to "call Apple Support." I am REALLY tired of repeatedly trying to fix iTunes mistakes.

This has impacted my MacBook Pro, iPhone, iPad and Apple TV. How does one get iTunes to fix the problem they created instead of asking me to repeat the same failed procedure over and over again? (If it makes a difference, the error is "Apple ID is disabled" NOT "Apple ID is disabled for security reasons.)

I got mine to work. Called apple support 800-275-2273. Told them the issue started after having my credit card double charged while paying for something through iTunes. They asked me my security questions. Then they asked for the "Order ID" of the problem transaction with iTunes. I found this in the email I received for the iTunes purchase. Bam! Fixed. Took about 20 min. Make sure you have resolved the charge dispute with your credit card company first!

Hope this helps.

Hi, Thanks, I managed to get this resolved Friday evening during a one-hour "conference call" with Apple support and Apple security. However, this was the fourth time I called them and it only happened then because I explained everything, over and over again in several e-mail messages. I think the people at Apple are trained to assume that they're right, the customer is wrong, and the customer has to follow their prescribed protocol to resolve matters. It was only by doing this four times without success that they were willing to look into their records and find that, yes indeed, they were the ones who started the mess with an incorrect bill and then "corrected it" by disabling my ID. If iTunes did not have an iron-clad monopoly on all Apple product services, they wouldn't survive with this kind of marketing practice. They actually make a good case for jail breaking Apple products to avoid this kind of thing. Take care.

thanks for this info. completely resolved my problem. i called that number and they were able to unlock my apple id within 10 to 15 minutes. Great help!

god i hate apple .. what if i cant call ...? am i going to lose my ID ok **** with it ... switching to android better

Will try for my same problem. Thank you!

I have the same proble on my iPhone "my apple id has been disabled. . I have followed all the advice in

Apple ID: "This Apple ID has been disabled for security reasons" alert appears but this has not resolved the problem. What else should I do? Thanks

Contact iTunes by:

Apple - Support - iTunes - Contact Us

i have the exact same problem!!!! someone help!!!

what did you tell them!!!

LittleChris, See my response above. I called Apple Support multiple times before someone forwarded me to Apple Security. Note: ONLY Apple Security, NOT the phone reps, can handle this. They need to re-enable the ID in their system. What did I tell them? The full story: iTunes billed my for a video purchase that wasn't mine. I complained, they whined, but eventually reversed the charge BUT they also disabled my ID. I think this is an SOP that they follow. After that, it took me a week of calling every day before they would put me through to Apple Security. When I finally reached AS, it took about 1/2 hour with the regular Apple rep on-line with me and the AS person talking to the rep in the background, presumably researching the issue. It was a brutal experience. Good luck.

my apple id has been disable.i want to reset it back.the iyogi thirdparty company for their technical suport are asking my to pay £189 to update my computer which is irrelevant to my inquiry.I only need to reset the apple id because previuously i forgot to login a correct id.can anyone help me please.thank you.God bless.

jopoy73