11 Replies Latest reply: Feb 4, 2013 8:47 AM by etresoft
TimBivans Level 1 Level 1

Ok, I can't find this anywhere.


I am teaching a Mobile programming class at my community college.


We are part of iOS University as well as an Apple Developer


We also have two iPad carts of iPads.  Obviously we would like to develop on these iPads.


But when I connect one of them and open Xcode, I get a error "Operation prohibited on supervised devices"


I have not been able to find anything that relates directly to this isse.


My boss who is managing the devices says that he has "supervised" unchecked in Apple Configurator.  But I haven't had a chance to check it myself.


I'm desperate to figure this out, as the semester is passing on by and I have yet to do any real development with my students.




Tim Bivans

iPad 2, iOS 6.0.2
  • HyperNova Software Level 6 Level 6

    First, check to make absolutely certain that the iPads are not "supervised".

    Proceeding without knowing this is pointless.

  • TimBivans Level 1 Level 1

    Ok, from what I can tell they are NOT supervised as per this screen capture.



    But there is the tab on top that says "Supervise", so my question is - are all iPads connected in a cart such as this "supervised" in one sense?  Or only if that toggle is switched to On?


    Here is another screen that shows the Supervise label of which I speak. 


    Finally, is there any way to develop on Supervised Devices? 


    I would have thought there would be iOS Universities out there who have used these iPad carts before for exactly this purpose.  I really need to figure this out.  We haev a HUGE investment here, and it was largely for the purpose of teaching iOS development. 


    Thanks in advance.

  • HyperNova Software Level 6 Level 6

    I don't know enough about this topic to be sure but....


    The iPads are listed under "SUPERVISED DEVICES".

    So, that would make them supervised if I were to take an educated guess.

  • TimBivans Level 1 Level 1

    But how do I remedy that?  I made sure the Toggle was switched to NO for supervised. 

  • HyperNova Software Level 6 Level 6

    I don't know.

    Why can't your boss, who manages these devices, get involved in finding out what is wrong?

  • TimBivans Level 1 Level 1

    Ok, well, I'm looking on one of the devices now , and it IS supervised.  In that, in the settings under Profile, it has a Supervision Profile, Apple Inc.  Verified. 

    Question now is - is it at all possible to develop on Supervised devices, or must they all be individually wiped and set up as individual devices.  If so, what would the point be of an iOS University purchasing a cart and 40 iPads if this is an impossibiliy? 

    Is there a way, through the configurator to make them ALL unsupervised, or does the mere use of the configurator impose Supervision?


    Thanks again.

  • HyperNova Software Level 6 Level 6

    If you want to develop on these iPads, they can't be supervised.

    So try making them all unsupervised after configuring them once with supervision on.

  • Frank Caggiano Level 7 Level 7

    You're asking something here that is fairly specialized.  I suggest you contact Apple's University program and/or as you are in the IOS developer program the paid developer forums.


    You are much more likely to find someone else that has gone through this there then here. I would guess that most users here are either working commercial or private and are not very likely to have run into this situation.


    good luck



  • TimBivans Level 1 Level 1



    I realize that this is specialized request.  I will try to contact the iOS Universtiy Program, but where would I find the "paid developer forums"?  I see Developer forums but not anything so "specialized"


    Thanks again.

  • Frank Caggiano Level 7 Level 7

    If youhave a paid membership o the IOS Developer program you would go here https://developer.apple.com/devforums/

  • etresoft Level 7 Level 7

    Those are them. The "paid developer forums" are just the ones at devforums.apple.com instead of these forums.


    However, those developer forums may not result in timely responses. You may need to contact Apple directly, perhaps via one of your tech support tickets.


    It appears that Supervised Devices are only for very specific uses. You may need to reconfigure them.