I can't update to iOS 6.1 on my fifth generation iPod touch

I've been having issues updating to iOS 6.1 on my fifth generation iPod touch. I initially tried downloading the update on the device, but it doesn't successfully verify, giving the error:

Unable to Verify Update

iOS 6.1 failed verification because you are no longer connected to the Internet.

Since I'm connected to the Internet fine, and am able to load webpages in Safari just fine, this really isn't the issue. But, I reluctently connected my iPod to my laptop and try to update through iTunes, only to be greeted with this error:

The iPod "Matthew's iPod" could not be updated. This device isn't eligble for the requested build.

The only thing that I can put it down to is an issue on Apple's side with the update. I'm only making a stab in the dark, but it seems like Apple's verification servers don't recognise that the update is designed for the fifth generation iPod touch. Or maybe it isn't. Or maybe my theory is completely wrong.

Anyway, my iPod can't update, no matter how hard I try. Does anyone have any solutions to my problem? Is anyone else experiencing my problem, or am I alone?

iPod touch, iOS 6.0.2, Fifth generation

Posted on Jan 28, 2013 11:43 AM

18 replies

Feb 1, 2013 5:16 PM in response to NigelReyes1

I have the same issue with my ipod touch 5g... it is still stuck in recovery mode. In fact its been stuck on there for about 3 days now

Feb 2, 2013 6:29 AM in response to Ranjit Mann

Did you update through iTunes too?

Feb 2, 2013 6:33 AM in response to MatthewDowney

Hello,

I am currently an owner of an Ipod Touch 4th generation. I see you are having problems with your Ipod Touch, so I will try to find a solution to your problem.🙂

Try contacting Apple
Do a hard reset on the Ipod: Hold down the Sleep/Wake and Home Buttons or at least 10 seconds or until Apple logo appears (nothing will be lost on the Ipod!)

Hope that helps!

If none of the above solutions work, can you please respond back ASAP as I will try to find another solution to your problem (This might even help others with the same problem!)

Cheers!

Pizza98704

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can't update to iOS 6.1 on my fifth generation iPod touch