Why does my screen go purple when I open my camera on iPhone 5?
Every so often when I open my camera on my iPhone 5 the whole screen turns purple and the whole thing stops working
iPhone 5, iOS 6.1
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Every so often when I open my camera on my iPhone 5 the whole screen turns purple and the whole thing stops working
iPhone 5, iOS 6.1
I've seen this situation occasionally, thought not with my personal iPhone 5. My suggestion would be to take it to an Apple Genius for replacement. It is probably not a software issue, but a problem with the lens. This happens infrequently, but it does happen, with lower end camera lenses, which is what you would find in almost any mobile phone.
I've seen this situation occasionally, thought not with my personal iPhone 5. My suggestion would be to take it to an Apple Genius for replacement. It is probably not a software issue, but a problem with the lens. This happens infrequently, but it does happen, with lower end camera lenses, which is what you would find in almost any mobile phone.
It's not the purple halo thing that I have read on here like on an actual picture it just went I click on my camera icon the screen goes purple, would you still suggest to go to an apple genius?
I had this same issue, take it in, I had my phone exchanged and the new one is great, no purple screen issues. It's not a software issue it's a hardware one.
Still in the process, spoken to the Apple technical people and firstly they told me to reset the phone. Now they have told me to restore the phone which I have done so I'm just waiting to see if it reoccurs because after the first reset it did! I have also screen shots like yours which I have shown them for proof, if it does occur again they will exchange the device at the apple Genius Bar
Any idea how to attach picture? Can u teach me? Ive got the same problem, but slighty a bit difference, when i took a picture, the picture appear to have pirple colour on it.. Ive got 2 picture to share, but i dont have any odea how to attach it here.
Why does my screen go purple when I open my camera on iPhone 5?