Frozen

My ipod is frozen on the black screen with the apple in the middle. After about 10 minutes it will go completly white then back to the black screen. I called the apple store but it wasnt much help. Is there anyway i can unfreeze this at home?

iPod touch, iOS 6

Posted on Jan 29, 2013 2:52 PM

Reply
1 reply

Jan 29, 2013 3:03 PM in response to jaybug745.

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.