Won't accept new password for appleID when trying to access my iCloud

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Level 1

8 points

Won't accept new password for appleID when trying to access my iCloud

I keep trying to access my iCloud on my mac but everytime I type in the password, it says wrong password for my appleID and then I reset my password and it still won't accept the new one. I have done this many times and still can't get access to icloud. This all started when I downloaded Mountain Lion. Someone please help. I have an imac 10.8.2, my software is up to date. Oh, I am not very computer savy so any help in lay mens terms or the idiots guide to apple would be greatly appreciated.

iMac, OS X Mountain Lion (10.8.2)

Posted on Jan 29, 2013 3:41 PM

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Answer 1

Best reply

BDAqua

Level 10

239,855 points

Jan 29, 2013 10:31 PM in response to SandiC.

Hi, sadly since 10.7, OSX is getting terribler®

Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.

If that doesn't help Reinstall the OS.

Reset Password 10.7, 10.8...

http://reviews.cnet.com/8301-13727_7-20087723-263/how-to-run-the-password-reset- utility-in-os-x-10.7-lion/

Then Reset your Keychain...

http://support.apple.com/kb/TS1544

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Answer 2

SandiC. Author

Level 1

8 points

Jan 30, 2013 7:26 AM in response to BDAqua

Thank you, I did everything you suggested except reinstall the OS, I kinda need to do something with my photos before I do that but I was able to reset my password and the keychain. You have been very helpful, thanks again.

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