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Why do I have program folders that have a slash through them?

I have folders with programs in them with slash that says that the programs can't be run on Mac Book Pro. .....Mountain Lion

Do I delete them?


Crazy....this laptop is 1 month old and I had apple transfer from my old laptop.

MacBook Pro, Mac OS X (10.4.7)

Posted on Jan 29, 2013 4:38 PM

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26 replies

Jan 30, 2013 3:30 PM in response to MadisonsMom

Funny cause my other print program is working too.

Print Explosion Deluxe 3.0


I called APPLE today and they said both programs should NOT be working....Which makes me believe...The transfer of the data and so forth did not go well and worries me that down the road I am going to have issues because of it.....


What to do? Go back to Apple and have them set the new macbook back....to factory and start over?

Jan 30, 2013 4:11 PM in response to MadisonsMom

Let me suggest the answers may be in the programs themselves, not in the Mac OS.


Can you go to the sites that support these applications and pose your questions there.


It has happened, e.g. with Photoshop 3, that an early version would not run in Mountain Lion, but a later release with the same version number, was tweeked so it did run. (This created interesting debates here, but that is another story.)

Jan 31, 2013 8:57 AM in response to MadisonsMom

MadisonsMom wrote:


Okay......

So I just went to the www.Mackiev.com

web site.....and there is an update to update LION and MOUNTAIN LION print shop.


WHY at APPLE are they telling me this program should not be running on here.


WHO IS RIGHT???

I found the same update at Mackiev.com so it has clearly been rewritten for Intel and does not require Rosetta. It should run on your Lion MacBook (but after I requested your Model Identifier for the 2nd time, you posted two blank responses). I still do not understand what you mean by "returned to factory settings."


I cannot answer why Apple said anything incorrectly. Not being a party to the conversation, maybe you asked the wrong question; maybe they gave the wrong answer.

Why do I have program folders that have a slash through them?

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