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My iphone 5 suddenly died.

My iphone 5 suddenly died. It will not turn on when I plug it in. It was working well the night before and nothing happened to it over night. The battery was charged.

iPhone 5, iOS 6.1

Posted on Jan 30, 2013 3:07 AM

Reply
330 replies

Jul 6, 2014 2:37 PM in response to Lawrence Finch

You've misunderstood this thread Lawrence.


This isn't a reboot. Ordinary rebooting does not work.


When this happened to me, I tried repeatedly holding down the Home / Power buttons and my phone never began a reboot. Dead black screen.


It was only until I found this thread and read that I need to toggle the Mute button a few times and THEN attempt a reboot, did my phone come back to life.


Since this is now something that has happened independently to many, and since this is a bizarre fix, I do think Apple should look into it.

Jul 11, 2014 8:58 AM in response to RJM

Thank you RJM! My 5s worked the night of 7/9, and was dead the morning of 7/10. Plugging it in and pushing buttons/ toggling the ringer switch independently did nothing. I have a new software update available, but did not have the chance to install it yet (though it sounds like people have had this problem both before and after the update). I keep the phone almost all the time in a "Life-Proof" case (I might think it overheated, but I was not using it before or when it died). I toggled the ringer switch 4 times, then held both buttons as suggested, and it turned on again (with dead battery, so it just flashed the "plug in" image). Now it seems to be behaving normally.


Does anyone think this is something to be concerned about in the future? The phone is new and still under warranty. Maybe I need to exchange the phone if it's a defect that might keep occurring in the future? Or get worse as the phone ages?

Jul 13, 2014 1:36 AM in response to RJM

Thanks!!! I have been freaking out and clueless as to what happened. I did notice that my volume button was turned with the orange showing??? Tried the trick you found from your Google search and it freakin' worked!!!! Genius!!! Not Apple though! This is my second I-phone 5 since Jan of this year. My first one had to be replaced by insurance exactly a month after getting it. I have had my current one since Feb. and was preparing to go through the ordeal of getting another one!!! Now I'm scared that at any moment it might happen again. Thanks for the help!!!!


cbj23

Jul 27, 2014 7:19 AM in response to RJM

Thanks RJM,

Those 2 steps really worked for me. Don't know if toggling silent button helps but pressing Home and Lock button together and holding for few seconds (like 10 seconds ) did showed up the apple logo and after that the things were normal.

In my case the phone had become a little warm while it was getting charged although this happens almost all time I charge my phone.

Aug 13, 2014 12:56 PM in response to Rumyr

Whoaaa!!! same here!

I had also tried the reset and it didn't work. the following method from RJM worked like magic:)

  • Toggle the "silent button" above the volume rocker back and forth 2 times
  • Press the home button and also the sleep button at the same time. the apple logo will appear right after.

Aug 18, 2014 4:09 AM in response to RJM

WOW!


THANK YOU SO MUCH!


The alarm on my iPhone 5s went off this morning and I hit snooze as I always do. I then woke up like a shot later thinking "hold it, what time is it? I never heard my alarm again?!" It was almost an HOUR later and my iPhone was DEAD. I was certain it was fully charged and had just put it on snooze last use.


I tried everything. I had not dropped it, it has an Otterbox case so it's pretty darn protected. I came here, found these directions:


  • Toggle the "silent button" above the volume rocker back and forth 2 times
  • Press the home button and also the sleep button at the same time. the apple logo will appear right after.


THEY WORKED FOR ME TOO!


Now, I am going to be puzzled as to what on Earth can cause a 5s to suddenly do this. I have had no problems at all with the phone before this morning.

Aug 24, 2014 9:06 AM in response to RJM

thanks rjm. it works perfectly. my iphone 5s suddenly died. im quite sure not the battery problem. cause i just fully charger a few hours before and i didnt use it for several hours. so when it died, a bit worry and try your suggestion and it works perfectly. but its weird why can be like that. i tried press power and home button at the same time, and it doesnt work. so i try your suggestion, play the silent/ring toggle 2 times after that press power and home button and it works like a charm. thanks...

Aug 24, 2014 9:29 AM in response to hanhan79

I posted earlier in this thread to thank people for a solution.


Sadly, my 5s has done this AGAIN. It was fully charged and all was well. I return to it and it's "dead". The only thing that brings it back is the "power/home" combination discussed earlier and then the phone is fine again. After having no problems at all with my 5s since it came out and I purchased it, I have now had this happen randomly twice in a week.


I have two major concerns here:


1. These units are somehow defective and this problem will escalate.

2. This (like for so many) is my alarm clock. I happened to wake up the first time before it was too late. How can I rely on this if the phone may shut down once a week in the middle of the night?


Now that this has happened twice I am glad I know how to resolve it but growing more concerned this is a greater problem.


Thoughts?

Aug 28, 2014 8:42 PM in response to myiphoneisgolden

I had same problem with my iphone 5s. I tried RJM's method and it did not work.

I am using an Otterbox defender case. The case seals the iphone well and may trap moisture.

I removed the Otterbox case and used a hair dryer to blow on the iphone for 30 seconds.

I pressed the home and sleep buttons. It worked. I wonder how many other people have such problems with Otterbox cases.

My iphone 5 suddenly died.

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