3G Issue IOS 6.1 - Iphone 5

I did use digi for a month but I didn't have problem with 3G ! Did u tell to apple care or digi? What did they say?

I am now able to confirm that it is a carrier issue and not a issue on the hardware. Atleast That's my case. I got a chance to test out 3G connectivity in a few different cities. And each time I checked I got 3G in just a few seconds a maximum of maybe 10-15 seconds delay. And I did some speed test on 3G using the speedtest app by ookla. Got speeds between 300kB/s to 700kB/s. Thats the average speed in most carrier here. I got about 300kB/s when there was just 3 gsm signal and when I connected to 3G (which also connected in only few seconds) I got a fluctuating 3G signal strength between 1 to 3.

If my iPhone 5 can perform in such low signal strength, I don't know why there's no 3G connectivity at home. My iPhone 4 connects to 3G but its too **** slow like ~50kB/s. But either of my iPhone connect only to edge most of the time at home. While using a dongle there's no problem in using 3G though.

And I don't think it's a software issue either. Apple or whatever carriers we are using just don't know to explain the issues or to rectify it.

Still no response from APPLE or the isp.... SAD SAD !!!! My patience is wearing thin already !!!

So did maxis get your a replacement?

Woei Jer,

Nope !!!! they have yet to even call me to speak about it...someone called yesterday and told they'll get the relevant dept to speak to me to resolve the matter and guess what...i just called the cust service and they said i have to still WAIT for someone to call...at the maxis forum...they blame Apple... Apple...no response.. how disappointing !!!

Did you get any feedback so far ??? Do you think a change of hardware (new iphone unit would help???)

Hmmm.. check this out.. maxis...

http://i17.photobucket.com/albums/b97/xenon-x/IMG-20130328-WA0001_zps61a756b8.jp g

U can too..

Finally it shiw its bot telco. Its the device.. I still love maxis.. its just I need to forget my love for iphone for a while if not permanent..

Take note that speed I got is only at 1 or 2 bar signal strenght.. isheep?

Yeah...well then Maxis is still selling the IP5....

Did u do that test on a IP5 or a diff device...do update us... i see the connection shows 4G...hahha IP5 - 4G is like a hoping for that same wet dream everynight....hahahaha i dont think it wikll happen

People who experience this problem, do not panic.

I've reported the bug to Apple, only they asked me extra info 'the crash logs but you should do if you currently suffer from the bug now I no longer suffer from the bug so that I myself may be crashlog to pick up but does not make much sense because my iPhone 5 this problem currently experiencing.

This crash logs are necessary if you want Apple investigating this further.

People who experience this problem can otherwise the crash logs and send me do not forget to report what type of iPhone, iOS, what Version / Build number, and which provider and which country your problem!!

The original message from Apple:

26-Mar-2013 05:07 PM Apple Developer Bug Reporting Team:

Engineering has the following, Requested information in order to investigate this issue further Top:

Please attach and MA CSI or CSI and DIAG (baseband) logs to the bug report, Depending On All which device you're using.

Baseband Logging Instructions:

- If you have an iPhone 3GS or a first generation iPhone 4 (GSM only), please follow steps 1 and 2 below to enable logging:

1) Dial: * CARBON * CSI # (* 5005 * 274 #) and hit Dismiss button

2) Dial: * CARBON * MA # (* 5005 * 62 #) and then skip to step 3 below

Once this is done, proceed to step 3 below.

- If you have a second generation iPhone 4 (GSM or CDMA), an iPhone 4S or an iPhone 5, please follow steps 1 and 2 below to enable logging:

1) Dial: * CARBON * CSI # (* 5005 * 274 #) and hit Dismiss button

2) Dial: * CARBON * DIAG # (* 5005 * 3424 #) and hit Dismiss button

Once this is done, proceed to step 3 below.

3) Wait a few moments for the command to process.

4) Power off the device by holding down the power button and swiping to turn it off.

5) Power on the device again

6) At this point, CSI and CSI and MA or DIAG logging Should be enabled, Depending On All which device you're using.

- Occurs When the issue, follow the steps below to capture the logs:

1) Dial: * STATE COAL * # (* 5005 * 78283 #)

2) Press "Reply" (big green button)

3) Enter a description of the problem

4) Press "Reply" (upper right corner)

* Note: The buffer to hold the logs is only 1.5 MB so, make sure to enable logging When you see the issue.

After an iTunes sync to your computer, csi and ma or diag baseband log files Should Appear in the following, locations, Depending on what operating system you're using:

OS X:

~ / Library / Logs / CrashReporter / Mobile Device / [your device's name here] / Baseband

Note: "~ /" Means / Users / [Your User Name] / Library / Logs / ... and not the root / Library / Logs / ... path

Use Terminal (/ Applications / Utilities / Terminal.app) to view this folder and copy the files from there to your desktop like this (replace your device name here with the name of your device in the Mobile Device directory which is unique for each device) :

cp-R ~ / Library / Logs / CrashReporter / Mobile Device / [your device name here] / Baseband ~ / Desktop

Windows 8:

C: \ Users \ [Your User Name] \ AppData \ Roaming \ Apple Computer \ Logs \ CrashReporter \ Mobile Device \ <device-name> \ Baseband \

Note: The AppData folder is hidden by default. Click on the View menu item in a Windows navigation window and check the "Hidden Items" checkbox and the AppData directory will Appear in the list of folders under C: \ Users \ [Your User Name].

Windows 7 and Vista:

C: \ Users \ [Your User Name] \ AppData \ Roaming \ Apple Computer \ Logs \ CrashReporter \ Mobile Device \ <device-name> \ Baseband \

Note: The AppData folder is hidden by default. Choose Folder and Search Options from the Organize menu in the file browser window, then click the View tab and change the "Hidden files and folders" option to "Show hidden files and folders".

Windows XP: C: \ Documents and Settings \ [Your User Name] \ Application Data \ Apple Computer \ Logs \ CrashReporter \ Mobile Device \ <device-name> \ Baseband \

Note: The Application Data folder is hidden by default. Choose Tools> Folder Options in the file browser window, then click the View tab and change the "Hidden files and folders" option to "Show hidden files and folders".

Please compress all of the files in the directory on your desktop Baseband into an archive and attach that file to the bug report.

--- Baseband Disabling Logging ---

To disable logging, replace the leading asterisk (*) with a pound character (#), like the example below, for each item you enabled:

- If you have an iPhone 3GS or a first generation iPhone 4 (GSM Only) Follow steps 1 and 2 below to disable logging:

1) # 5005 * 274 # (# # KOOL * CSI)

2) # 5005 * 62 # (# # KOOL * MA)

- If you have a second generation iPhone 4 (GSM or CDMA), an iPhone 4S or an iPhone 5, follow steps 1 and 2 below to disable logging:

1) # 5005 * 274 # (# # KOOL * CSI)

2) # 5005 * 3424 # (* # KOOL DIAG #)

-----------------------------------------------------------------------

So send the logs to my email and I'll add them to the bug report for the people who have problems hebben.Apple will surely solve for you but they need more info!

The method is in the original post from Apple.

My email: antoon01@hotmail.be and add the subject 3G issues

I believe maybe is hardware issue! The apple care senior advisor confirm it, the problem is in Penang the local service provider (switch) they dun wanna what apple confirm, they wanna me to turn in my iphone for them to test for a weeks!!! Like that I will out of hand phone to use! If they agree is a hardware issue I have to wait another weeks for them to order from Singapore! It sound so stupid, now I wait for apple care senior advisor help me talk with switch skip the long wait for replacement.

Some of my friend don't have this issue! My first iPhone 5 only have drop call issue and my second iPhone 5 don't have drop call issue but have 3G problem.

I donno abt some of u here but I have been using iphone 5 since the 1st launch of iphone 5 in singapore last year.. no complaints on ios 6.0 and 6.0.1 and also 6.0.2.. not much calk drops.. 3g is fine.. if no 3g just off and on data the iphone wilk reset signal n few seconds 3g is back on.. but y its all started eversince 6.1? Hardware issues? Dun think so.. maybe some of u here onky started using iphone when it was already on 6.1 dats y u guys thought its hardware issues.. I am a part time trader in a local forum and I so fsr already tried 25 iphone 5.. its same.. my last 4 units was a set purchased fron apple online and they send 3 more as replacements .. same thing.. just thlast one perfect exterior no more scuffs and scratches.. yes.. thats another thing. Scuffs n scratches out of the box.. Apple.. we have to put up getting out phones scratch n scuffed from the box now u wan us to deal with the 3g connectivity? Why r u doing this to us? Well maybe to some isheeps out there maybe they still will buy ur products but for most of us here we wll definitely no longer gonna use iphone after this problem.. haihz.. apple.. now I got to lesrn how to use ROOTing programs on my inac since nost android tweaks runs on windows.. sigh..

Oh I forgot to mentioned.. I took out my nano simcsrd from my dreaded iphone 5.. got a adaptor to make my nano became micro again.. insert it in my samsung note 2 LTE .. on the phine and immediately got 4g signal.. the speeds are faster than my unifi 10mbps .. lol.. I dun even need to call maxis to activate the 4g.. its there.. as 4g is actually an upgrade same like when edge can go 3g.. I was so happy and the sadness to not have an iphone anymore is gone.. now I see my frens that are still using iphone 5 I pity them.. wanna gempak use iphone but have to put up to connectivity issues.. omg..

The replacement iPhone is scratch and scuff? I remember on iPhone 4 and 4s the replacement is like a new phone, they always told u this is a brand new iPhone!!!

Bro.. replacement phone if u get a telco set and direct from apple online store is different for us malaysian.. if u purchase online within 14 days of receiving the items.. u can call apple and they will send DHL to pickup ur items together with box and everything and they will resend u again a new sealed set.. telco replacement set is actually just the phone n not charger, accesories and box.. that means ur imei number n serial number for the replacement set not gonna match ur old box and furthermore telco replacement sets are refurbished sets.. yes it looks new n smell new but why when u check the serial number at apple warranty check its already activated before? Means the sets are from previous users sent in to claim n was already refurbished.. anyways.. lets stick to topic.. u guys having 3g issies while im enjoying fast Maxis 4G LTE on my note 2 LTE with my iValue plan.. Hehe.. now still not many 4g users.. later on will be heavy traffic once everybody start using 4g.. LOL..