3G Issue IOS 6.1 - Iphone 5

Updated to IOS 6.1 and it seems that getting 3G signal is a lot harder. The places in which i got 3G signal since last IOS 6.0.2 I can't get now with the updated IOS 6.1. am I missing something?


In IOS 6.0.2 - i just turn on and off 3G data it gets me back connected to 3G. now even though i turn it on or off it is always edge... 😟 please help guys

asn apple expert TIA



thanks -

Nath

iPhone 5, iOS 6.1, previous IOS 6.0.2

Posted on Jan 30, 2013 1:54 AM

Reply
386 replies

Apr 5, 2013 4:17 AM in response to ShyamSharma

Forget it bro.. you think maxis takes iphone customers seriously? They know only iphone customers complaints and the other devices users are ok n some even thabking and praising maxis for the super 4g high speeds data.. they will not do anyyhing as they csnt do anything.. selk ur iphone since there price is still high due to alot of idiots will still support apple no matter what and get a chesper samsung that are morr reliable than apple.. im not biased.. im just a frustrated guy that was once support apple all the way.. y iphone 5 users onky face probs after 6.1 and not 6.0, 6.0.1 and 6.0.2? its not hardware.. but the ios... sack la somemore ios designer scott forstall.. im a maxis user.. a happy wan.. A HAPPY MAXIS 4G LTE user..


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Apr 9, 2013 12:08 AM in response to nath.02.28

hi guys, i'm using an iphone 4 and just wondering if it could be the latest ios 6.1.3 of loosing 3G services. anyone out there facing the same problem? I've called maxis 4 times and all they got me to do is they resetting my data plan on their end and me switching on and off my phone.


I've also just realized i have a lot of missing contacts! Contacts used to be in my phonebook are now gone. I dont know what to do now.. to go to my telco which is Maxis, or getting in touch with Apple (if someone ever reply) to get help?

Apr 9, 2013 12:24 PM in response to nath.02.28

After 2 months "working" with Apple to solve this problem with the 3G, they called me today to said me that the problem is my carrier, Movistar Argentina. In my opinion that it's not possible, because, before upgrading to iOS 6.1 I don't have problems, but when I upgrade I can't connect normally to the 3G network.


In my opinion the solution it's going to an Apple Store and change the iPhone for another one.

Apr 9, 2013 12:54 PM in response to matipizarro

A mi me paso lo mismo con Claro Argentina y se soluciono con la nueva version del software de Claro. Desde que actualizaron el software a la version 14.1 el telefono vuela y no tuvo un solo inconveniente mas. Estaba en la misma situacion y me empezo a funcionar mal con el upgrade a la 6.1.1 y hoy anda realmente muy bien.


Abrazos



I solved my problem when Claro Argentina updated the carrier software to the new version 14.1. Actually my iphone work very well . This situation started when i made the update to 6.1.1 and it was solved when my carrier made the carrier software update.


Regards

Apr 14, 2013 11:50 AM in response to Emedinaceli

Despues de que me dijeron que era problema de movistar argentina por saturación de redes, el jueves pasado le deje un mensaje a la representante de relaciones de Apple california diciendole que no estaba nada conforme con la respuesta que me habian dado, ya que no tiene nada que ver la saturacion de redes, con que el telefono no active el 3g, si las redes estan saturadas, el telefono igual se conecta a la red, pero de ultima no navegará, ademas le avise, que conozco varias personas con iPhone 5 de movistar argentina que no estan teniendo inconvenientes al conectarse a la red y que algunos usuarios si, no solo de argentina si no de todo el mundo, le comente que mi problema comenzo al instalar iOS 6.1 que antes de eso funcionaba perfecto, por lo que quedamos en que este lunes le mande un video comparativo entre un iPhone 5 con movistar argentina que se conecte correctamente a la red y el mio que no se conecta, para que se lo envien a los ingenieros y sigan intentando de revolver el caso, ademas le envie el link de este "discussion" para que vean todos los casos que hay en el mundo.


Cuando tenga novedades las publico por acá.


Saludos

Apr 16, 2013 7:15 AM in response to nath.02.28

I had the same problem with my iPhone5 with the Vodafone network in the UK. I tried everything I could think of and then everything I read in this thread. The only way I've managed to force the phone to connect with 3G is to go to Settings->Carrier, turn off Automatic and select my carrier from the list that (eventually) appeared. The data connection indicator changed from "O" to "3G" almost immediately. I then switched Automatic back on (still on 3G), turned WiFi on, and then off (still on 3G). My next test will be when I take the phone out of range of the 3G service and then back in...

Apr 16, 2013 8:08 AM in response to nath.02.28

Guys,..


I am one of the user who experience the 3G connection issue in the first place when 6.1.x released.. Been complained here and there even on this forum.. U can check back the previous page..


But now my problem solved already.. There is no more connection issue and whatsoever.. I can surf flawlessly right now..


The method on how to solve this is through your network carrier... My network carrier recently updated its settings to LTE.. And now my iphone5 is running by LTE... And the 3G issue completely disappear..


I suggest to you guys, don't change your phone, this is not hardware failure, it is depend on your network carrier..


It is not apple fault,... The update by apple is a must so that all iphone 5 run by LTE..


So push your network carrier to update to LTE.. This is based on my experience as i had previously having trouble with my Iphone 5....

Apr 17, 2013 2:15 AM in response to faris97

faris97, I'm glad your network has been upgraded and your phone is now working properly. However I disagree with you about where the "fault" lays. A mobile phone provider should not release software which relies on all networks being upgraded to LTE, until all the networks have been upgraded!! I as a vodafone uk user have no way of knowing when my network is going to be upgraded (and I don't actually understand what the upgrade is for), I am just left with a phone that stopped working properly as soon as its software was upgraded.


As an aside, the "next test" that I mentioned in my previous post was successful, in that the phone did actually pick up 3G as I drove through towns which have 3G this morning. So that's good news.


What I have also realised now though, is that between these 3G areas, despite my phone indicating a data connection with the "O" symbol, the data connection does not work. My iPhone 5 can only send/receive data in a "3G"/"E" area or a WiFi area. And that's bad news.

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3G Issue IOS 6.1 - Iphone 5

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