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I have 2 POP accounts and 2 IMAP accounts in Mail.....

I have 2 POP accounts and 2 IMAP accounts in Mail 6.2 (1499), how do I ensure they all leave messages on the server?


I was trying to check with my ISP why they were not sending me notice of my monthly bill. They said they were, and gave me the dates of when the missing ones were sent. They went to check my inbox so that they could re-send the offending messages and said there were no messages there! Hence my question, How do I make sure that messages are left on the server? I have looked in Mail/Preferences, and certainly in the POP accounts the Remove copy from Server is unchecked, on the IMAP accounts, there doesn't appear to be a means of leaving on the server, which, in essence, shouldn't worry me because they are different ISP addresses, (1 = icloud and the other is BT.) and only the one address of the POP account is the one the ISP is sending messages to me.


Can anyone point me in the right direction?


Thanks


altv

iMac (21.5-inch Mid 2011), OS X Mountain Lion

Posted on Jan 30, 2013 10:46 AM

Reply
41 replies

Feb 1, 2013 3:44 PM in response to Csound1

Csound1


I will think about re-installing OSx Mountain Lion. It will be easier if I can just install as is without having to delete the existing one. Thanks for that.


I have set up a mailbox to get a copy of mail coming in to our main inboxes and will see if it helps. Will come back on that point as and when.


Thanks


altv

Feb 3, 2013 5:50 AM in response to Csound1

Csound1


Thought you might like to know that I did re-install the Mountain Lion and every thing appeared to go in OK. I could see no way of saving the installer, so just let it go along its' merry route!


I then set the e mails up again, but used POP instead of imap, because at least the POP was working correctly for years and never had any problems until recently.


However, today, there were problems with the e mails not staying on the server, even though the sent messages and deletions were remaining there! In desperation, I rang the Help Line of Plusnet and they were most helpful. They took me through changing the password for the router and the account I have with them. They sent some messages to me and checked the server and the messages appeared to be there. (Some of the messages they have sent me recently haven't even been received by me and I only saw them by going to the webmail page and looking at the Service Status messages which are effectively copies of the e mails they sent me!!) So hopefully, with a fair wind, we have got it sorted, but I will not hold my breath, just in case!


Many thanks for your help and patience in trying to get the problem resolved. Perchance we are there now.


altv

Feb 3, 2013 8:03 AM in response to altv

altv wrote:


Csound1


Thought you might like to know that I did re-install the Mountain Lion and every thing appeared to go in OK. I could see no way of saving the installer, so just let it go along its' merry route!

You should have saved a copy before you clicked the install button, you can download it again if needed.


But let's hope that this and Plusnets ssistance have fixed it.

Feb 3, 2013 11:47 AM in response to Csound1

Csound1


I remembered a comment you made earlier in this discussion about saving, but when I went to download from "My Purchases" at the App Store, there was no facility for saving. It seems that I have to download it each and every time, which is a real pain in the butt!


It still apears to be fine and operating as it should.


Cheers


altv

Feb 3, 2013 11:54 AM in response to altv

altv wrote:


Csound1


I remembered a comment you made earlier in this discussion about saving, but when I went to download from "My Purchases" at the App Store, there was no facility for saving. It seems that I have to download it each and every time, which is a real pain in the butt!


It still apears to be fine and operating as it should.


Cheers


altv

You're missing something here. Download ML from the App Store and upon completion of the download you will arrive at a screen containing the button to start the install, if you do not press that button at that point you can make a copy of the installer (which will be in the Applications folder)

User uploaded file

If however you just press the button (after all it is there) your opportunity to make a copy is lost and another download will be required to get another installer. Yes, it's not really explained well anywhere, except (maybe) here 🙂

Feb 3, 2013 12:02 PM in response to Csound1

Csound1


Many thanks. No wonder I could not see the save bit! I was expecting a button somewhere, but what you say suggests that Apple do not want people to save it. Strange.


Incidentally, I installed it whilst in the Restoration system. Presumably, I could still get hold of the Finder window there and save as normal, though from what I recall, there was only a plain grey screen available to me with the install window amidships.


Hopefully, I'll not need it for some time now!


Cheers


altv

Feb 3, 2013 12:12 PM in response to altv

Actually no, if you are reinstalling from Recovery you are using the copy that was created when ML was installed and is therefore already saved (you can use it from Recovery whenever you like). For a separate copy of the installer (ie. to install on another machine) or to reinstall without going through recovery use the method I described before.

Feb 3, 2013 12:27 PM in response to Csound1

Csound1


It did actually download the OSX. It took something like 120 minutes to down load and install. I had to make sure I was connected via Wi-Fi to enable everything to go forward. The messages on the screen, whist this was taking place was something like "Downloading x hours/minutes to completion." When all that had finished, it then said "Installation taking place" or something akin to that. The other way I know it was downloading was that I have nearly reached my 10gb usage amount this month on the Internet and the last time that happened was when I had to download it twice back in May/June last year! But not to worry, it went in and that was the main thing.


altv

Feb 3, 2013 12:34 PM in response to altv

altv wrote:


Csound1


It did actually download the OSX. It took something like 120 minutes to down load and install. I had to make sure I was connected via Wi-Fi to enable everything to go forward. The messages on the screen, whist this was taking place was something like "Downloading x hours/minutes to completion." When all that had finished, it then said "Installation taking place" or something akin to that. The other way I know it was downloading was that I have nearly reached my 10gb usage amount this month on the Internet and the last time that happened was when I had to download it twice back in May/June last year! But not to worry, it went in and that was the main thing.


altv

Yes, recovery does download an up to date copy of the OS usually, another good reason to make a 'stand-alone' version. (Which will need to be updated to the current version after installation) it's the same as far as time is concerned (roughly)

I have 2 POP accounts and 2 IMAP accounts in Mail.....

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