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Remote app doesn't show keyboard when searching Youtube after 5.1 update

Since I updated to Apple TV 5.1 in the Remote app the keyboard won't show up when I'm trying to search Youtube. Anyone else having this problem?

Apple TV, OS X Mountain Lion (10.8.2)

Posted on Jan 30, 2013 12:02 PM

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Posted on Feb 6, 2013 5:56 AM

Having the same problem here, but without the update from Apple TV. I think it has something to do with an updated Remote App? Anyone? Very annoying and besides this threat there don't seem many people with this problem.

22 replies

Dec 21, 2013 6:57 PM in response to airplayman

i'm having the identical issues as y'all w/ Remote/ATV, but i think the culprit is the ATV update, not the app. whereas the app works flawlessly on everything else (and i believe in this situation as well), the ATV has been rife w/ bugs, overlaid menus on screens when backing out, and a few other issues. i've restarted it about 2-3x weekly for the last month or so, generally due to the overlaid screens.


re: the Remote app, it needs to receive a signal from the ATV that it requires text input, and then the app shows the keyboard. i believe it's the buggy ATV that's not sending the signal. one of the reasons i say this is also b/c most of the bug issues i've seen occurred when using the back button, and when begininng a session w/ the ATV and app it does open the keyboard at first, but once i start browsing around that's when it glitches and it won't show again.


i HEART Remote!! i think it's the ATV, just my 2¢. either way, i would still like them to fix, please.

Dec 31, 2013 6:43 PM in response to Mrt39157

I just got this a little over a weeks ago. It was nice to have the ability to use the keyboard to type instead of the clumsy remote.


I just had Apple replace my iPad Air because they concluded it must have been associated with the low memory issues I've been having, but intermittently, when I enter a screen that has a text box, I sometimes see the keyboard and icon, bit mist of the time, the remote app behaves as if it doesn't know that it should be providing the keyboard.


After 5 hours of troubleshooting with Apple, that included doing a full reset of both devices and quality time restoring my cable modem and wifi, I'm very close to returning this and going with Roku instead. The only thing holding me back is that it doesn't have the optical out and doesn't have youtube.


I think the only way to use this is to stream Netflix and YouTube from the iPad. I'm very disappointed with the poor quality of this ecosystem. This post is getting copied for a one star review on Best Buy.

Nov 24, 2014 6:36 PM in response to Glennmac

Here's a more simple solution. On your iPad double-click the home button and quit ALL open apps. Then do a hard restart of your iPad by holding the home button and power button down until it restarts twice. Then restart your iPad, boot up the remote app and the keyboard will be there. There's some sort of memory issue or conflict thing from other apps that are open in the background causing this.

Remote app doesn't show keyboard when searching Youtube after 5.1 update

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