Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

1 points

How do i own the software to enable me to update and download all free updates?

How do I get to own the software to enable me to update and download all my free updates.

I am having a problem when I go to update my Apps. May be i have changed the password. but now I can not update my apps i itunes.

It gives me the message " You can not update this software since you have not owned the major version of this software." I do not know what to do. Can someone help me?

Thank you

jackchild

iWeb '08, Mac OS X (10.7.3)

Posted on Feb 1, 2013 4:05 AM

19 replies

jackchild Author

Level 1

1 points

Feb 4, 2013 4:37 PM in response to Roger Wilmut1

No I downloaded the apps on my iphones and then cloud treansfered them to my Mac.

Feb 4, 2013 11:35 PM in response to jackchild

As apps which run on an iPhone don't run on Macs I have no idea what youv'e been up to.

Feb 5, 2013 12:20 AM in response to Roger Wilmut1

...though it occurs to me that perhaps you've been using the wrong App Store - have you been trying to do this in the Mac App Store (in Applications) rather then the App Store in iTunes? (I'm running on guesswork here, of course).

And there appears to be an issue with the App Store in iTunes 11 - please see this thread:

https://discussions.apple.com/thread/4553872?answerId=21145998022#21145998022

Feb 5, 2013 12:36 AM in response to Roger Wilmut1

Hi Roger. I admire your tenacity and trying to answer this question. I found it to be extremely difficult to try to assess what the question actually was. Regardless, I just wanted to let you know that I already went down the which App Store road that you're attempting to go down. I didn't make any progress. Best of luck to you!

How do i own the software to enable me to update and download all free updates?