2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2. It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.


However, as of two days ago, the problem has become substantially more severe. The computer was working fine, when all of a suddent the screen when completely blue. I had to force restart the computer. Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.


I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .


I am just wondering what my options are (any input on any of these would be appreciated!):


1) Replace the logic board. Would this necessarily fix the issue?


2) Is there any way to "fix" the graphics card?


3) Keep using gfxCardStatus and only use the integrated graphics card. This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.


4) Is there any other alternative?


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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13,548 replies

Aug 17, 2013 3:15 AM in response to Flamenco13

Hi guys, same problem for me with my Macbook Pro early 2011 15" with AMD Radeon 6490M. First few striped lines but now can't boot at all. GfxCardStatus is useless in my case because when I reboot MBP switch back to the Radeon 6490M's GPU and I got blue lines after the Apple logo.


My only solution was to boot in Single user mode and move ATI's driver to another folder (Instructions in Flamenco 13's post) to disabled the discrete GPU. Now MBP is booting on the Intel HD 3000 but I don't have any drivers installed for it so the quality screen is awful, graphics bugs with animations, cannot play videos, blue tint, low fps, can't change contrast or color profiles.


Here the files I moved, maybe I need to put some back in /System/Library/Extensions ?


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Anyway I think it's the only solution for us to permanently disable the discrete graphic if you can't afford a mainboard change at 500-1000$. Hope Apple will see soon what they done to us!

Sep 15, 2013 10:58 PM in response to abelliveau

Sadly as of last night I have the unfortunate pleasure of joining this conversation. Late 2011 17inch MacBook Pro, all the issues previously mentioned have occurred. Notebook purchased late March 2012 and faulted mid September 2013 so near exact 18 months owned 6 months past warranty. Feelings towards apple not great obviously at the moment but I have an apple genius appointment in the morning. Obviously I had expectations that any product costing as much as apple charges for a notebook would last +5 years, I have had no problems with my 2009 iMac but two of the three iPhones I've owned have had one serious defect each common and noted and all occurring within 6 months or less of warranty termination. User uploaded file

Sep 21, 2013 9:29 AM in response to Airbum88

Ok. I had / have the exact same issues with a 2011 macbook pro. It would get the distortion then lockup and reboot. Sometimes I could quit the program that made it switch and it would recover once it switched to the integrated. I just got the macbook back after taking it in and then they sent it off for the flat rate repair. I just started using it last night and everything was good. This morning I turned it on and left it and came back and woke it up and immediately saw the video distortion / tearing. The screen image was shifted off the left and wrapped back around to the right. I could see the mouse move. The time on the screen was stuck at the same time I woke it. This was using the internal display but on discrete because I had an application open that makes it switch. I was able to quit the program and it recovered in the integrated mode. I am so ******. They *said* the logicboard, memory and hard drive were replaced so obviously this is a program related to the 2011 logic boards since I am using a new one and pretty much everything in the laptop was replaced. I have no updates showing to install.


*Well*, as soon as I sent this the screen messed up again.


http://www.flickr.com/photos/jamesarmstrong3/9856995494/sizes/l/in/photostream/

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Oct 24, 2013 2:06 AM in response to CharlesCharlesCharles

Well, having followed this thread since the beginning, I today encountered a harbinger of things to come. I am running a Late 2011 Macbook Pro, with the AMD Radeon HD 6750M GPU chip. I had logged into console, running non volitile, user space commands from the the shell, just perusing my directory. I went upstairs, came down 10 minutes later, hit the space button to wake the machine up, and saw this:



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The machine completely froze up and I had to perform a hard reboot. I noted the timestamp, and immediately checked my console when the machine powered up again. I found an interesting concerning line of output that I had never seen up to this point:


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Whether this implies looming failure, or not, I have learned a great deal over the past year (thanks, in large part, to the senior members of Apple Support Communities) and have a drawn a few conclusions from it:


1) Since 2010, major replacements programs have been issued for different components of Apple notebooks. The most prominent of which is: the Macbook Pro 15'' (6,2) mid-2010 Logic Board Replacement program, due to the defective NVIDEA GPU. The most recent, issued less than a month ago, is the Macbook Air, Mid 2012, failed SSD Replacement program. Insert the 2011 MBP issue, pending Apple's decision on offering a replacement program, this would be three consecutive years of widespread, costly, and catastrophic failures of the Macbook lineup.


2) Given (1), combined with the $ Apple customers pay for Apple machines, AppleCare is a MUST. I cannot stress this enough. I will never again buy an Apple product without Applecare. Paying $150-250 for three year coverage for all hardware failures (with the caveat that Apple determines they are in no way user induced), is quite reasonable, especially considering you have a one year window from the purchase date to opt in for AppleCare.


3) Apple does stand by its products, but this isn't an excuse for their failure. This is not a case of user negligence. The extensive QT testing which all machines undergo may need to be more extensive. Not only that, but more stringent requirements regarding the use of third party hardware, period, in Apple branded machines, should be taken into consideration. Companies such as Toshiba, Samsung, NVIDEA, AMD, and, most prominently, Intel*, produce the majority of components in Apple machines. The hardware is a prerequisite for Apple to work it's 'magic,' which boils down to maximizing the raw capabilities of these components in an aesthetically pleasing way (both in software development and device design).


*Intel has been the most reputable of these companies, to date, by far. The PPC to Intel switch revolutionized Apple Computers and OSX.



4) The discrete GPU is becoming increasingly unneccessary in Apple notebooks. Intels' new haswell (dual core/quad core) integrated chips, which offer Iris/Iris Pro graphics on the same die as the CPU, easily outperform the discrete GPUs in 2011 MBPs. Moreover, battery performance drastically increases with processor integration (obviously we need to take into account 2 years of technologically development, shout out to Moore). The new 'top of the line' 15'' rMBP's (with, undoubtly, an amazing discrete GPU > 2 GB vRAM I believe) offer 7 hours of battery life, one hour more than Late 2011'' 15'' specifications (6 hrs). 13'' rMBP model (integrated only and dual core) offers 9 hours. And, well, the Macbook Air is a thing a beauty. At this point in time, if you are using your machine for heavy graphics rendering (not talking world of warcraft and CS6, which the new line of integrated chips can run with easily), you should be using a desktop.


5) It bugs me when user's 'complain' about Apple's constant rollout of new products, but I can see why they would. On one end: It is not Apple's fault that every year its' lineup of products is a vast improvement (for the most part) from the previous year's lineup. Apple's progressive and directed philosophy is a catalyst for this.


By the same token, many users seem to conflate moving forward with being left in the dust. A 2011 MBP is not 'obsolete' and 'outdated' in any way. The 2011 MBP is still a great machine.


So, what now? After 8 million ( if I remember correctly) iPhone 5S sales in the opening weekend (all time high iOS device opening sale mark), the drastic rise in the company's market value (thanks, in part to Mr. iCahn, who, the ********* he is, managed to raise Apple's stock by 5% with two tweets), and the looming new rollout of Holiday products, it would be in the best interest of Apple, and its customers, to clarify this dissonance, reaffirm the integrity of its products, and offer a replacement program for the defective GPU. Otherwise, Apple would merely be undermining its' own philosophy and neglecting an opportunity for a mutual beneficial solution.


Apologies for the length of this comment. These are my opinions, and I merely wished to share them.


Regards,


NB

Oct 28, 2013 3:09 AM in response to QuickTimeX

Hi,

I also took the risk & started my Mavericks update,2 days ago.It started off normally(lucky me!) & then the same dreaded issues(Pics attached).I thg it will STOP installing & reboot/shut down automatically,but it did not & went on installing. Then it suddenly it became normal again & rebooted to complete the installation. After the update,when the OS was loading,it froze when gfxcardstatus was loaded.It happened 3-4 times & I thought my MBP Pro is finally dead.BUT...by God's grace I tried again & somehow the gfxcardstatus after loading changed the GPU to Intel HD 3000 & its working OK now.I am not shutting down,just putting it to sleep & enjoying the new OS in Intel HD 3000 Graphics which is decent for web browsing & running Virtual Box for Win 7.Thanks.User uploaded fileUser uploaded file

Nov 5, 2013 8:52 AM in response to p4t0

I too was affected by this issue and am presently getting my Logic Board replaced. I alerted the Apple Tech online and the Genius at the Apple Store that this was an ongoing issue and even printed some of the discussions from this thread as proof. They stated they will report it to thier supervisors and note it on my case number.


Im gonna push the system when I get it back as my AppleCare expires in March2014. I read some have had multiple logic boards replaced for the same issue and hope not to be a part of that group.


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Nov 15, 2013 10:56 AM in response to abelliveau

I would just like to document that I am having the same problem here and will be attempting the temporary work around posted here https://discussions.apple.com/thread/5545999


Here are some screenshots of the screen glitch reported by many also followed by some system specs shared by most here having the same issue.


I purchased my late 2011 Macbook pro from best buy where I will be taking it tomorrow to see if it falls under their replacement plan I paid for at time of purchase.


This is an epic failure on Apple's end. Even after multiple high profile blogs and news sites have reported the "2011 hard freeze" issue Apple has chose the path of non action and zero acknowledgement. The article that claims "pushing mac users loyalty to the edge" is **** right.


If pushed over the edge, I will cross back over to the dark side and pay half the price for a fully working machine next laptop purchase. Don't make me do it Apple. Turn my black heart with a show of faith. Make me believe in you again.

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Nov 14, 2013 7:29 AM in response to abelliveau

Just carried out a Chipset replacement on a Macbook Pro 2011 6490m with GPU Failure. Here are some pictures if anyone is interested.


1. Old GPU

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GPU has now been removed and old lead free solder removed.


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Old and New GPU side by side.


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We reball the new GPU in lead solder.


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Below: New GPU fitted and Logic board cleaned of flux residue.


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This is the repair you need done if you get one. Brand New GPU in lead With picture proof...

Nov 14, 2013 8:38 AM in response to saramwrap

saramwrap- Not that I want to disagree with you but, using the graphic in your summary about this problem we can see a spike in the reports of the glitch.

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After May 2013 the number of cases has been growing anomaly. The ones reported before May could be included in the normal failure rate of any hardware. But after that, we have too many cases at the same time coming from machines with a totally different hardware usage.

I don't disagree with you, in fact I have to thank you for your effort in this forum and for providing the form to collect peoples experience about this problem, but I still think that the firmware has at least something to do with this.


bga_repairs- Amazing how you kept the contacts so clean! Unfortunately I can't count on a professional work like yours in my country.

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2011 MacBook Pro and Discrete Graphics Card

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