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My 6 year old son downloaded some videos that he had paid for and we were charged another $450

We need to be a refund for being ovetchargec

iPad 2, How to get a refund

Posted on Feb 1, 2013 10:54 PM

Reply
1 reply

Feb 2, 2013 5:56 AM in response to HarryNoah

Harry,


Officially, in the iTunes Store all sales are final. However, Apple may grant a refund on a one-time basis if you explain the extenuating circumstances by contacting iTunes Customer Service via their web page.


Also, you need to set restrictions on your iPads and other devices so that little fingers do not make expensive purchases. Pls consult this guide immediately: iOS: Understanding Restrictions

My 6 year old son downloaded some videos that he had paid for and we were charged another $450

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