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Kernel panic: Quick Look crash

My MacBook Pro Retina is crashing hard when using Quick Look.


Scenario:

I preview a few dozen image files (large JPGs, PNGs and/or Photoshop files) in the Finder by selecting the files and pressing the space bar. Then I press the 4-box button to see a grid of thumbnails and scroll through the list. After repeating this process a few times the Mac will reliably crash.


The crash looks like this:

  1. The UI freezes momentarily
  2. I say "Oh s##t! Not again!"
  3. There is a brief flicker of colourful line art
  4. Blackness
  5. Grey screen
  6. Box with "Your computer restarted because of a problem..." in several languages.


Console output:

Every time this happens, Console creates a .panic file and sends off a report to Apple.


Summary:

I'm able to reproduce this issue reliably. If I use Quick Look, it will cause a kernel panic. If I don't use it, no problems. My Mac is otherwise stable — no problems. I should also mention that I recently built this Mac up from scratch (i.e., wiped the drive and installed Mountain Lion). I did this because of this problem so I don't think reinstalling the OS again will help.


Hardware:

MacBook Pro Retina 15"

256 GB SSD

8 GB RAM

2.3 GHz Intel Core i7

Intel HD Graphics 4000 512 MB

OS X 10.8.2


Has anyone else experienced this problem? This seems like a problem that needs to addressed in a software update.

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)

Posted on Feb 2, 2013 12:37 PM

Reply
17 replies

Mar 14, 2013 8:41 PM in response to Severed Head

I never made it out to talk to the Geniuses because I couldn't afford to be away from my work machine for as long as it would take for them to diagnose and repair it.


But good news: Apple today released 10.8.3 as well as a firmware update. Neither update specifically mentioned my problem but after installing both updates, the kernel panic I was having with QuickLook seems to be fixed. I tested it fairly thoroughly with exactly the same conditions so I think the problem has been stamped out but I'll repost if I ever see it again.


Good luck!

Kernel panic: Quick Look crash

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